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"Horrible"

"The carpets and my first room was rundown - the carpets had stains and looked outdated- the bathroom was nice and the staff spectacular "

"As soon as you enter the property the intoxicating beach smell takes over. You are greated with a margarita and the fun begins. The room was clean and the towels were INCREDIBLE. Big, fresh and fluffy. Beach towels were also wonderful. The pool and beach were clean and absolutely wonderful. The staff was friendly, helpful and fun. And the drink were always delicious. We look forward to a trip back. "

"The pool was not heated instead it was extremely cold on a colder day which was not pleasant. Initially we booked because we knew the weather would be kinda cooler and windy so when we seen it was heated we were sold, but since it wasn’t we didn’t stay by the pool long and instead went back to our room with upset kids. "

"Room was ok AC was loud and room didn't really stay cool staff was excellent though"

"The staff were so friendly and personable. The rooms were clean and cozy. The lazy river is amazing. "

"Amazing stay. Wonderful location. Beautiful hotel. Loved the included breakfast and kickback. Rooftop pool and whirlpools were awesome with a bonus indoor pool and hot tub. The upgraded us to a 2 room suite and it was exactly what my family needed. Can’t say enough good things! Only negative is price of valet but that’s expected in a big city. 100% recommend. "

"The room was great, grounds were pretty staff was nice. I’d certainly stay here again. "

"Best hotel breakfest i've ever had. Hotel was very clean. "

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"Room needs to be upgraded "

"The restaurant was great... room service is mid. Beautiful hotel enjoyed my stay there."

"There was no kitchen"

"Our stay was exceptional. Everything was top notch- from the room to the staff. We had a wonderful experience!"

"We liked the hotel. The best part was three beds in the room. Also, we paid resort fee but then they wanted to charge $45 to rent a chair on the beach."

"The overall condition of the building was very poor. The first thing you notice after walking in the building is the musty odor. Everything appears to be dusty and abandoned. Our room was dirty. Lots of hair and random debris on the bathroom floor. There was a water puddle in front of the fridge from a water leak coming from the refrigerator. Most of the electrical outlets did not work. The shower would not hold temperature. It would fluctuate from freezing cold to burning hot without touching...

"Everything was good. Sane breakfast everyday but a good selection. Bring your own coffee. Everything was pretty nice. Overall happy with stay. "

"The staff was wondering. Great customer service. Breakfast was good and especially eating breakfast by the koi fish. The Bar and dinner was great. Very fast on getting yoir food. "

"Excellent stay. Thank you for the comfort and food. Reggie provided an outstanding service. Highly recommended."