Beach Hotels in Texas from SAR 225

"I've already posted a review from the day before but Expedia is being somewhat of a nuisance by continually requesting another review because my 2 night stay was booked each night separately (albeit due to an error on their site). The nonpersonal nature of their algorithms is being highlighted here. If you would like to read my review, look for the same hotel name 1 day prior. That includes you Expedia staff. "

"Check in was painful low staff levels and were not attentive as hotel staff should be. The room was disgusting (room 2219) we were asked to make up our own sofa bed and they only provided sheets. Never been to a hilton that did this. Found the existing sheet had hair inside it. Due to our late flight we had to move rooms extremely late with our sleeping children in hand. Not once was there an offer to help us move. Breakfast was not nice at all self serve buffet with powdered scrambled eggs (didnt realise this was still happening). Really disappointed with this stay as I trying to contact the hotel via their site and even called to arrange a sweet treat for my wifes birthday. This also never arrived. This Hilton really let me down the only positive was the location being next door to the Galleria shopping mall. Thats where it ended. We will not be returning here again. "

"Wonderful hotel"

"The breakfast menu was fresh and had a lot of options to choose from. I had the veggie omelette with bacon and a side of French toast. Everything was delicious."

"nice"

"There was NO breakfast. Big Texan stopped it during COVID, but advertisement for breakfast during stay is posted inroom/lobby."

"All of the staff were very friendly and helpful. One of our patio chairs had a significant broken wire that scratched the back of my leg, and I was very surprised that it didn't tear my pants. We went to the lobby to advise the lady who checked us in and she thanked me for reporting it and said she would get it taken care of. However, when we got back to the room hours later it was not taken care of. There were two of us in the room, but a complementary water was only provided for one person. There was only one bar of soap available that had to be used for both the lavatory and the bath. The shower, grout at the top definitely needed to be cleaned. At $350 per night I really expected a better quality of amenities."

"na"

"It's not well marked and a little hard to find. It's actually in a business office building. The staff was super nice, the room was clean and beds were comfy. We loved the location and ability to walk everywhere. Wish we had known more about the airport shuttle as we rented a car, paid $50 for parking and didn't use it. "