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"Having a lazy river right there was amazing. So relaxing and fun, plus 24 hour access to the pool and hot tub. This is the nicest place we have ever stayed. The only thing we had an issue with were the bed pillows were hard but next time we stay we will bring our own."

"No one notified us of the hours changing for the outdoor water park"

"Great atmosphere and friendly staff!"

"Would never come back or recommend to my friends! Poor house keeping. Not good if travelling with kids, except water park"

"Everything was good, except it wasn’t made clear that all of the outside water slides, lazy river and pool were going to be closed, so we only had access to the inside water slides and pool. I think this should be made clear when bookings are made!"

"The property is so visually appealing. Just beautiful gardens. The rooms are a bit small and eating and shopping there is going to set you back. Everything is quite expensive but to me the inside gardens and just the whole experience was worth it."

"The pool was nice"

"The best hotel in Pigeon Forge. Love access to The Island. Joan is THE BEST at check-in."

"With them charging for parking you would think they would fix concrete."

"Very clean"

"clean and good staff"