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"Really good property and helpful staff. Excellent ammenities."

"10/10. This was a perfect stay for my family of 4 with two small children. I do think it was helped by the fact that we stayed at the end of summer when the resort was relatively empty so we had a ton of space to ourselves and could enjoy what were basically private amenities. Amazing price, perfect location, clean and well maintained (I especially appreciated the kind life guards and seeing staff test the water in the pools basically every time I looked out the window) and lots of fun. There...

"The Inn at the Christmas Place is a spectacular place to stay. Great breakfast, decor is beautiful and the pools are exceptional"

"Beautiful property. Room was very clean."

"Wonderful!!! Big plus for us its also pets friendly! One of the best hotels"

"The staff was so helpful! We had a group for breakfast and there was no seats so they set us up in a room to eat together. Went above and beyond! Friendly and helpful. Thank you!"

"Nice clean rooms, comfortable beds, plenty of parking. The river is so peaceful and nice to watch with your morning coffee. Love this place!!"

"**★★☆☆☆ Disappointing Stay – Not What We Expected** Unfortunately, our stay at the Edgewater Hotel in Gatlinburg was very disappointing. The biggest issue was the way we were treated by the staff. I emailed the hotel with concerns about our room, specifically because we had paid for a river-view room and the view was not what we expected. Instead of trying to understand the concern or offer a possible solution, the response I received came across as rude, hateful, and dismissive. If you are...

"Easy check in great service. FABULOUS location"

"very clean comfortable room, large bathroom and I loved the shower, balcony overlooking the village, really nice clean pool"

"The room was very clean with an amazing balcony view of a creek. Beds were comfortable and the value of the rooms is perfect."