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"Warning – total scam. Do not go there! We booked Lato Lato Resort through ebookers. After booking, there was no communication about the boat transfer. We only received a reply on the day of arrival, which is completely unprofessional. When we arrived at Lato Lato Resort, we were not assisted properly and were told the resort was overbooked. Without prior notice, we were simply moved to another resort. We later found out that the Agoda and ebookers accounts are managed by a boat driver, not the...

"In town"

"We stayed in a twin room. While not large, it was as expected. The room was clean and the beds very comfortable. Air conditioning was very efficient. Great value for a comfortable stay where we didn’t intend on spending a lot of time in the room. "

"Bad communication and unfriendly staff"

"La guest house si trova in una posizione molto tranquilla circa tre chilometri dal centro ma facilmente raggiungibile via grab. Sadeed è davvero molto gentile e adesso c'è anche la colazione, semplice ma c'è. Ci sono tanti alberi vicino e non è raro vedere delle scimmie che girano nel parco vicinom"

"Reception gave us a room with the incorrect bed requested. Room was relatively clean but the carpet in the room and the hallways is heavily stained. Bathroom was awful. The tub caulking is black. The shower head is the toe on a hose, but the hose is connected to the tub faucet and only a few feet long. I had to bend all the way over to get myself wet. Good water pressure though. The beds were comfortable. It rained and the window leaked quite a lot. We were on the 15th floor. There was a giant...

"The hotel is in a very noisy area. With dogs barking on and off during the night. It didn’t help that the windows were closed the noise still came through. Room was small but clean what we needed for the night. We were plagued by children begging in the envions. What would be useful in the information for this hotel was that a 100 MYR cash deposit was required to be paid before getting the room. We did ask to have a late check out but it was refused as the hotel was full. The staff did assist...

"Much better than expected after reading the other reviews. By standards of Semporna, this hotel is very good. My room was very spacious, comfortable and clean. The staff members were nice, but completely failed at the one thing people actually come to Semporna for - information about day trips to the nearby islands. It felt like I was the first person to ever ask them about going to Mabul or Mataking. To be fair all “sales” people in Semporna were like this so not just an issue in this hotel. "

"Badkamer niet schoon , haren in bed , wifi valt steeds weg tenzij je dicht bij de router zit"