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"Very good in general Highly recommend it Eugenia was very helpful and very friendly and always there when u need her "

"El hotel es excelente, los servicios que presta son maravillosos, sobre todo la posibilidad de dejar el auto y ofrecer traslado al aeropuerto. Las habitaciones son muy cómodas y el personal de recepción es muy atento y servicial. Lo único que considero deberían mejorar es la atención en el restaurante y la calidad y servicio del menú, en mí opinión no se encuentran a la altura de los demás servicios y atención del hotel. Me parece un aspecto a mejorar"

"I asked Cristabol if there just an issue with my taxi to the airport on Sunday due to the market being on, he stated no problem and neglected to tell a 5 block radius was blocked off due to a military march, my taxi couldn't get through and I had to run 5 blocks and luckerly got a taxi which I paid twice for! As a local he knew there would be an issue but told me a different story " human nature at it's worst""

"The temperature control for the hot water was quite frustrating. After paying to rest and recharge before continuing my journey the next day, I was disappointed that the shower water was only lukewarm rather than properly hot."

"Great customer service. Clean rooms."

"Struttura bella e accogliente"

"Very short ride from the airport. Driver was on time for pick up. Staff at the hotel was very friendly and accommodating. I didn’t get to enjoy the amenities as I was there for a short time. The room was clean and comfortable. The towels could’ve been a little fluffier. Breakfast was delicious. The rice served at breakfast reminded me of home."

"Everything was good except for a faulty hair dryer "

"This is a jewel hotel. The staff is awesome and specially Gabriela at the restaurant and the front desk. The attention to all details is special."

"One of the best hotels I have been in the world & very affordable. It’s in a great location Lastarria region of Santiago & near several landmarks region of Santiago. All the staffs were wonderful from the door man to front desk, room services & restaurent & bartenders. Free great variety of complimentary breakfast. They have great deserts. Offer transportation to & from airport for a small fee. Great restaurant near by & a very walkable region of Santiago. It’s also a great venue to host events...

"What a lovely little gem in the heart of Bella Vista. This is a stunning heritage building with large, clean comfortable rooms and a feeling of grandure and comfort. It has a beautiful greed courtyard to relax in and is like an oasis in this very busy corner of Santiago. Castiil Rojo is walking distance from the restaurants and bars of Bella Vista, San Cristobel Hill, Barrio Italia, Barrio Lastaria and the historic centre. The staff were extremely helpful and made our stay special. We only wish...

"I always stay here. It’s normally pretty good"

"It was really great there. Helpful staff, clean, modern, nice balcony and fresh air. Only thing was the power was out for about 3 hours from the city so was a bit cold in winter. The breakfast was fantastic too."

"I had a very pleasant stay at Luciano K Hotel in Santiago. The staff were truly outstanding — warm, attentive, and consistently helpful from check-in to check-out, making the whole experience feel smooth and personal. As an Expedia Platinum member, I also received a nice room upgrade, which was much appreciated and added extra comfort to the stay. I also liked the room itself — it had a number of small designer touches and interesting details that made it feel a bit more unique than a standard...

"Todo excelente 👌 y la atención fue muy buena"

"For work, I stayed at this hotel twice in the last month. In comparison with other hotels at the same price and approximate location, the hotel does not provide a complimentary bottle of water and the breakfast is very limited with no real options. The bed was comfortable, but the room needed more attentive cleaning. The roof restaurant is a good option."

"Excelente estadía en hotel todo recomendado"