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"Staff"

"We are very happy customers from Boston. US. The hotel has great basement car park, international foods variety, entertainment facilities and multi cultural activities. It’s also easy to find someone who can speak your language. Carl and Melinda Soun"

"Hotel was everything it was guaranteed to be, however the staff was completely unhelpful and definitely did not do anything to change it. Concierge was rude, when asked if they had restroom while we were waiting for our room he told us to go across the street. Also when we asked for a bottle opener we were told they had none to offer."

"Room is quite dirty and amenities are terrible"

"Build and rooms looked old and tired. Bathroom had mould everywhere. Carpets need to be replaced. One lift was not working on the day of departure, staff seemed unaware and had taken not action to get fixed. Reception staff were slow. Requested an early check in prior to arrival (1pm instead of 3pm) that was unable to be catered for. Overall a disappointing staying considering the cost."

"Pros- The rooms were fine- small kitchenette, comfortable bed and pillows, water pressure was good, very clean and couldn’t hear noise in corridor. Staff- friendly, professional and nothing was too much trouble. The Mecure is attached to Bankstown Sports Club. You have the choice of 10 excellent restaurants and cafes. Staff were excellent. Facilities were spotless. Parking- onsite and free. Cons- We started in room 801 which is next to the elevators. You could hear them going up and down...

"The hotel is poorly maintained and dirty. No elevator. Bed is on wheels and moves when you sit on it. Wouldn’t stay here again. Excessive pricing for low quality of hotel."

"Good"

"Nice and easy stay with lots of shops, eateries around."

"Second time here with my daughter. Both of us enjoyed our stay."

"It was a great location, clean, convenient"

"Great staff, besides one lady. Great security. Highly recommend"

"The hotel has a faulty alram system, falsely activated twice at 2am and 8am, made our night absolutely sleepless. No apologies or refund for the inconveniece.Room and bathroom tired with smell in shower. Not recommended. Paid over $280 for the night, not worth at all."

"The hotel is next to the train station. We like the easy access and the room is very spacious."