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"Good location"

"Whilst I probably wouldn’t have booked it if I’d realised it had no parking, the actual hotel was great."

"Staff all very helpful, Room very clean."

"Convenient location for the ferry. Staff were super friendly and helpful, but short staffed and stretched thin. They did their absolute best and couldn't fault them, they could just do with an additional team member in the evenings."

"So sad to see a what was once probably a lovely hotel now looking very tired and in need of updating. No aircon, marked carpets and tired bathroom. The only plus was the lovely receptionist who was very professional. When we arrived for breakfast, 80% of the tables had dirty plates and cups left and no-one clearing anything away yet there were 3 staff members milling around the bar area. Coffee machine out of order too!"

"Great staff and location"

"A beautiful, charming property with so much character. Staff were attentive but not intrusive. Our suite was gorgeous and well equipped with lots of lovely touches. The pictures do not do it justice! The spa facilities were excellent with a lovely outdoor area to enjoy in the warmer weather. Dinner at the 1530 restaurant (we had the taster menu) was divine. I would highly recommend this hotel and will definitely be returning."

"rooms were clean and serviced daily with tea,coffee ect replenished, Staff friendly and helpful. Breakfast was excellent with plenty of choice but the menu for dinner [available from 12.30-8.30] a bit limited with no specials offered."

"We thought Hintlesham Hall was superb. Every member of staff that we came in contact with was friendly, helpful and eager to please. The accommodation was very clean and our room was well equipped with attention to detail. The breakfast was excellent, plenty of choice and well presented. Afternoon tea was also a lovely experience. We enjoyed sitting in the pretty garden. We will definitely visit again!"

"I cannot say enough good things about this visit. We were exhausted from our trip and they just were amazing and made us feel great. This place was so rejuvenating and I didn’t even get a chance to try their spa. Their attention to every little detail was awesome. I strongly urge anyone going to Ipswich to stay at this hotel. I wish I could have spent my entire trip there. It is modern in regard to the bathrooms, which I love!, they have air conditioning, everything is spotless,...

"Had a really nice night’s stay with a 3 course meal each at the hotel’s restaurant and we got an upgrade to a balcony room for £15. Friendly staff and lovely luxury hotel with luxury amenities in the room too. Only improvement could be better air conditioning as the room was still quite hot even with fan unit and ceiling fan"

"Whilst the room was clean enough, it was very basic. No head board, poor mattress and 1 coat hanger to hang the clothes (on the back of the door) for 2 people staying in a twin room for 2 nights. Again, the bathroom was clean although there was little to no pressure in the shower and the sink tap came off in my hand."

"A minor mistake made while booking turned my experience into a complete nightmare. Because of my dyslexia I booked Friday night instead of Saturday night (made the booking the night before, on Thursday). I got an email on Friday asking me how my stay was going, and I realised a mistake had been made. I then spent three hours (!) on the phone trying to resolve the situation, going round the houses. I had booked the room through Expedia because of this, neither the hotel nor Expedia wanted to...