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"Had a wonderful stay at the Hyatt. The staff was extremely friendly and the service was great. They were able to upgrade my room to a higher floor with a perfect view of the Arch! Only one complaint, only 2 elevators were working on our side of the building and it took a long time to come downstairs from my room."

"The breakfast menu was great. They had a nice variety of foods, and it was nice not to have to go out and look for breakfast. The hot tub was wonderful after a long day of walking."

"Nice breakfast, clean room, newer bathroom. Staffing issues led to delays from front desk getting a crib to the room. "

"Quiet. Clean. Good bed."

"Clean room"

"Nice room size and clean"

"Beautiful hotel"

"The pool was sooo dirty couldn't see the bottom. Sooo many kids in the hot tub it wasn't usable. The bathroom in the room was really small."

"Under construction so parking caused a few inconveniences. Breakfast was good, staff were very friendly. Enjoyed my stay with my grandbabies. The whole size refrigerator was lovely!!!"

"First room assigned couldn't lock my patio door. Non smoking hotel but saw people walking in the hallways smoking. Neither my first room or second smelt very good. Second room was better at least."

"The service and the staff were excellent. I enjoyed everything about my accommodation."

"The room we stayed in was ok. The bathroom was well appointed and updated. The bed really needed replacing as I felt like I was sleeping in a big hole. The chair was dirty and uncomfortable and very 70 ish. Needed replacing. The carpeting in our room was disgraceful. Should have been replaced 10 years ago. It was very, very, worn. Was very disappointed that the buffet was closed. If I knew that ahead, I would of stayed elsewhere."

"Everything was OK, but not terrific. The breakfast was great and the help there was excellent. The hotel in general was a bit rundown. I was there a few years back and it was in better shape."

"Excellent property and hospiltaity. Downtown location next to everything. "

"Very nice King suite, comfortable bed, roomy. Ten minute walk to Busch stadium. Went to two night games and walked there and back no problem. Staff was friendly and professional"

"Everything was good, except the air conditioning was so loud,we couldn't sleep at all."

"Great staff!!"

"Rooms need updating"

"There are 2 towers. Sunset Tower is old original one, it's not well maintained. Sealings are low, ventilation was not working, paint is chipping off the door frame, shower knob was wiggling and then completely came off in the middle of night, so we could not shower afterwards. Other tower is new and much better. Stay away from Sunset Tower."

"Staff was amazing, Lawrence and Brittnai were amazing! Will be back. Perfect location also."