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"Super bel hotel, bien situé, grande chambre, très propre! Toute la famille a adoré!"

"no frills but comfortable accomodations centrally located. hotel was difficult to find due to signage obstruction/construction in front"

"Good location. Excellent breakfast. There's no parking at the hotel. Also, no discount on city parking. The receptionist recommended Southgate parking, which is a bit far. The room is compact and newly renovated. It was extremely hot outside during our trip. The built-in air conditioning in the room worked perfectly. I recommend it."

"Quirky old building, so, some steep staircases. Unfortunately we arrived whilst they were doing some renovations, so, not everything was available. But the continental breakfast was good the next morning. The rooms were ok, we were lucky to get a river view (for free, if booked in advance that costs extra) quite a small twin room, en suite bathroom. Sadly no air con, we did have a small fan and left the patio doors open overnight. The bathroom was ok, the duty manager said they are all being...

"we had booked a townhouse Suite for 5 adults consisting of 3 bedrooms. I had personally called up reservations to confirm availability and thereafter booked through Expedia within 5 minutes of my call. Full amount was paid at time of booking. we were however down graded to two individual rooms citing technical error in booking and amount adjusted . very unprofessional."

"Beautiful old building. Fantastic location, convenient for citycentre, covered market, canals, buses.. Genuinely friendly and helpful staff. Excellent indian food in the bar, good value"

"Lovely hotel near Bath Abbey and Roman Baths. At check-in, the staff were very kind and helpful. I highly recommend this hotel and would stay there again."

"The location is ideal – right in the city centre. Excellent breakfast. The hotel has its own large paid parking for £17 per day. The rooms are a bit dated. Outside, it was extremely hot during our trip. The room's built-in air conditioning, despite being set to the lowest possible setting (+18°C), was blowing hot air. The windows wouldn't open, making it impossible to sleep."

"I am extremely disappointed with this experience. I booked a junior suit and it is not a Marriott quality. Because I have a pet, they didnt want to give us a newer renovated suit. The room they gave me is in the basement and thats exactly how it feels. You could hear the people on the street all and and all night. The room is dark, dungeons, hot, and humid. We killed at least 5 bugs/flies in the room. The shower was dirty, the cups were placed on wet, wrinkled paper indicating they are...

"clean rooms and great service"

"Great hotel, amazing location. Not every room has air conditioning so check that you have it. Although the air conditioning unit was loud, but glad I had it"

"Bellow average"

"The hotel is an old building so we understand the facilities have been improved to update with the modern life. There is a lift but there are about 10 -11 steps up and down before I could move my luggage into the room. There are 4 steps of staircase before I could use the bathroom. I had an accident on my first night stay 21 May 2026 2:40 a.m., I sprained my right ankle. I could not manage to go to the hospital with only one leg. I was so grateful the staff on duty on 21 May, came and helped...

"All very efficient throughout my stay. The room was clean and spacious. Breakfast was well organised, with a wide variety of choices."

"Everything was great, except for the breakfast and the traffic outside of the hotel. The breakfast was OK, but not great. Thanks!"

"A well maintained, clean, user-friendly place to stay with very reasonable breakfast choices. It's well situated for access to Cabot Circus which provides a good selection of shops and restaurants."

"The room was super clean, but the pillows were just puffs of air you, sink into them with no support. We could also have done with a mini fridge. The staff were incredibly helpful and really accommodating. However the outside terrace wasn’t cleaned and full of soil, leaves and cobwebs, ontop of that the drinks from the bar were an absolute arm and a leg!! Shockingly expensive. The breakfast was great, apart from the hash browns that on both days tasted stale and dry. But with all that aside,...

"Initially some issues with the room where we raised it with the front desk and was moved promptly to another one. Spa and Pool in need of renovation, the outdoor is also in need of some love. Bar staff extremely slow outside, to the point it was quicker to go inside and order rather than waiting. Really good location, and the hotel could do so much better with some a bit more care and attention to the property and service. Will be back and hopefully it'll be improved!"

"The Pros Clean room, Comfy Bed Nice selection of beverages Nice dinner Good location The Cons Breakfast was mediocre Shower had mind of its own going from boiling to freezing Room very hot and stuffy, small fan not adequate for room size The location was good but there was alot of noise at night if you had windows open. No wardrobe in room No fridge Tv only had minimal freeview channels. No Internet channels and view was obscured from one side of bed. Although room info said morning papers...

"Brilliant staff and service"