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"The room is very small. One thing I never like is that one side of the double bed is against the wall so getting up in the middle of the night is really difficult for the person sleeping on that side. Also the bathroom is in the bedroom and is separated by frosted glass. So you can hear everything going on in there(!) The location was fantastic. Couldn't be better. Breakfast was good."

"Great location, close to the Roman baths. Plenty of bars and restaurants nearby. Good breakfast."

"Firstly: Very friendly and helpful staff.. nice welcome at reception and bar had a pleasant server. Rooms were a reasonable size for an overnight stay and mostly clean, though we did find some property of a previous inhabitant which may allude to a slightly less than thorough clean. Great location and price. Car parking is in the next building and though expensive, it was very reasonable for the area and compared to other car parks nearby. Would recommend."

"On site parking was terrible with broken furniture all over like a dumping ground. On the rare occasion the staff were on site, we had to walk through clouds of smoke where the male staff were sat outside. Cleanliness of the main hotel was below par. The room itself was ok, but I bought some cleaning materials, as did my companions in Other rooms. At one stage the water was completely cut off and the only way to report it was to phone a call centre in London to get it fixed. I am amazed this...

"The dinner and breakfast was wonderful. It was a great experience sleeping in a castle."

"Il personale è molto gentile, La camera è pulita e la colazione buona in un locale luminoso con vista sul fiume. Un po' difficoltoso l'accesso con l'auto al parcheggio. In conclusione un albergo non lussuoso ma confortevole, dove ritornerei volentieri"

"BEAUTIFUL HOTEL WITH THE MOST AMAZING STAFF. WENT ABOVE AND BEYOND TO MAKE SURE WE HAD A PERFECT STAY. THANK YOU!"

"I was left somewhat frustrated to pay £16 per head for breakfast for 3 people - total £48. I ordered the larger cooked breakfast and was then asked to pay an extra £6. The bigger breakfast had an egg and a pice of black pudding. This has left a negative feeling of what was an otherwise excellent stay at the hotel."

"We loved this hotel! It is beautifully decorated, clean and full of old character. They have obviously done upgrades while maintaining the age and beauty. The staff were very helpful . The breakfast was also a great deal with lots of options. Great value. If we are ever in Bristol again, we would stay here in a heartbeat!!"

"The air-conditioning breakdown in my room and the staff were helpful in relocating me to another room very quickly they also extended my stay on a couple of occasions, allowing me to stay in the same room"

"The staff was very helpful"

"Super helpful staff. Room great. Not view, as it looked in to an internal area, but was aware if this at the time of booking"

"The room was comfortable, large, and clean. It has air conditioning which was essential for us as there was a heat wave. Large bathroom. Outlets at bedside. Nice amenities. Coffee/Tea/water/cookies in room. There is a small fridge but it wasn’t very cool. Lovely view. Friendly staff. Nice lounge and bar. The restaurant was being renewed so food options weren’t great. But future options should be wonderful as a Gordon Ramsey restaurant is in process. Hotel is central to everything and area is...

"Beautiful old building and friendly welcome. Staff really helpful and room was spacious with lovely decor and a stunning view across the city and the valley. Peaceful location a mile out of the main centre of Bath, up a hill, but easily reached by regular bus service if arriving by train."

"The staff were especially helpful when I wanted to extend my stay and book the room for a day extra"