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"Excellent location, really helpful staff- especially at the bar, and a great pool and steam room. Outstanding"

"Friendly welcome. Comfortable, clean and compact room. Both of our rooms (203 and 204) had opaque and inaccessible windows (behind the bed) so there’s little point in paying for a room with a window. Unbeatable location."

"Great room, good breakfast with many options and no complaints. Even let us check in early. Felt safe and comfortable and would stay there again for the 3rd time"

"Excellent location with friendly staff"

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

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"Well set up for a stay with its own restaurant & bar. Lovely setting. Staff are professional & pleasant. "

"Request on Expedia form for early arrival was not communicated. Bathroom was not clean, loo unflushed. Wi fi was not given on arrival Phone contact to reception was not clear on the room phone When we dialled zero no one answered despite several attempts But A comfortable bed and sheets and handy phone charging Reception helpful "

"room was huge. really pleased to have fridge in my room. chair & side table provided. good air conditioning. modern bathroom. i would definitely stay there again. "

"Perfect location in the middle of everything. Lovely room and staff."

"Complained about the air con ticking constantly in our room (720) for the guy behind the reception to laugh at me. He stood there like he wasn’t going to do anything. I asked if we could switch rooms, upgrade rooms .. nothing. He told me we would have someone come to the room and look .. again, nothing. Was given one free drink voucher, again laughing as he handed it to me. Night one bar man was lovely. Night two bar staff completely different story. Rude and unprofessional. When using...

"The Royal Hotel has a couple of things going for it — it’s directly across the street from the train station AND it has a lift! A couple of things going against it — the WiFi reminded me of dial-up, glacially slow and iffy. Also, there doesn’t seem to be a way for a guest to set the room temp. Unless you count the tabletop plug-in fan? Staff were generally helpful, Tim at the front desk and the women working the breakfast room, too. LOCATION LOCATION LOCATION"

"Utmärkt frukost. Saknade galgar/krokar, skohorn och toalettborste på rummet."

"Lovely hotel, Some staff very welcoming - the bar man and the waiter at breakfast went above and beyond. The room however was very warm and we could not get the air conditioning to work - even with the window open it was unbearable. The bathroom sink was a bit limescaley for my liking in what is classed as a high quality hotel. Overall the stay was lovely"

"Nice hotel, convenient for the station, right by a good shopping mall. The #8 bus took me around town, all the way to Clifton. Bristol is a cool destination, lots to do and see. I enjoyed returning to the Moxy at night and relaxing in their excellent bar"

"Excellent location. Cabot circus literally across the road. Staff friendly and helpful. Breakfast good. Room was average clean. Underside of bath handle was gross. Corners of room dusty and set of daughter's asthma when she was hiding there. Beds are very springy. Rooms very warm, air con limited. Shower tap was not working properly so water was very hot. Rooms quiet or a hotel next to a main road. Water dispensers on each floor which was good. Would not stay again. Slept badly and room...

"Stunning. Beautiful. Relaxing. I would like to live there and never leave!"

"Friendly and professional sfaffs. Good location, working distances to the city centre. Well maintainted building."

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but...