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"We enjoyed our room, close proximity to the Roman Bath, and the pool area. There is a car park not too far. We came during the “heat wave”, so we were thankful for AC. It’s so crazy that there are a lot of hotels and restaurants that don’t have AC. In Texas, it’s a must!"

"Clean hotel, friendly staff, great location. This is my second stay here, and I will continue to stay here, anytime I am in Bath."

"Clean rooms, comfortable bed, one of the few a/c rooms in the Cotswolds. Friendly, helpful staff and fantastic location. We walked to the thermal bath spa and had a wonderful soak the morning that we checked out. Staff was very accommodating and keeping our bags for the day."

"Do not stay if temperatures are above mid 20s rooms get so hot that it’s a health hazard fans don’t help I have stayed here at normal times and it’s absolutely fine just not suitable for hot days"

"It was a ok stay . Local to a few bars and restaurants. We were on the 2nd floor which was accessed by a lift . However to get to the room we had to negotiate 2 sets of steps which was annoying when you have large heavy suitcases . No complementary water in room ?? Overpriced in my opinion, but its Bristol!!"

"A hidden haven within a UNESCO busy tourist town. Escape the crowds by walking down a quiet street and into a tranquil and elegant hotel where the staff make a special effort for their guests. A daily pleasure to either soak in the hotel's hot spring pools or to complete the roman bath rituals and a guilty pleasure for this is a complimentary benefit to hotel guests (within the hours of 8-10 am and 7-9 pm). The beds are so-o comfortable that it is tempting to sleep in instead of going exploring....

"The hotel is right in the city centre and has convenient & secure parking. We had a room on 9th floor with a wonderful view. We didn’t have breakfast as we was meeting family out for breakfast. The room had aircon which was very much appreciated. The staff were absolutely wonderful, so friendly, helpful and nothing was too much trouble . I would definitely stay again as it’s excellent value for money"

"The hotel is really close to the station and the city centre so very convenient. It’s super clean, really generous sized rooms and a lovely bar area. Would definitely stay again when visiting Bath!"

"We had a small suite which was amazing, really comfortable and clean, just a small niggle here the Air Con was not working properly so it was very hot at night. Also in the part of the building where we were only one of the two lifts was working which meant waiting around a long time. We had breakfast in the downstairs dining room, which was adequate. The two staff down there struggled to keep up and they ran out of orange juice glasses, scrambled egg and a couple of other items. I think...

"The hotel was a quick walk to Bristol Temple-Meads train station which we used a lot during our stay. The room was clean & comfortable & the nespresso machine was a bonus."

"Very nice…"

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"The room was very clean, comfortable bed. All my basic needs for a one stop, just driving by. Staff were very friendly felt safe as single woman traveler. They could not do enough with any requests. I wished the TV was bigger and a working Arial signal was in the room. But I was not in the room much so it never really mattered. There was parking, luckily just outside the door. Would stay again if I visited."

"Staff friendly and helpful on Check in , the rooms and bathrooms definitely need updating which didn’t include breakfast so was quite steep for one night . No air con so it was really hot in the rooms . It was a good location , no complaints there but I think the room fee was too much considering how much they need modernising ."

"The building is lovely and staff extremely attentive."

"Excellent stay, location and customer service above and beyond"

"Ace as ever"

"Clean room, great staff"

"There was a problem with the room. But they did move us. I don't think Pets should be allowed in a hotel like this, we were moved as the room next door had a barking dog. Otherwise, beautiful grounds and rooms. Staff at breakfast very welcoming, good quality food. Spa was clean. And a good stay"

"Staff were friendly and very helpful, the room was clean with towels regularly changed. The shower was great although I did have to ask for the plug to be cleaned as the shower tray was not emptying after we showered also the tray was very slippery I did ask for a bath mat but sadly nothing appeared"