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"Perfect for our needs and great staff"

"This property was centrally, located and easy to get to all the sites in Bath. The reason I only gave them three stars were 1) the ongoing construction and 2) we could not drive our car to the front door to deliver our bags. We had to park about three blocks away and wheel our bags to the hotel; definitely inconvenient. if you’re traveling light, this hotel would be an ideal value."

"Very nice property. Room clean and well maintained, breakfast was fantastic. Service exceptional, we were allowed to check in early, and checkout was painless. Would stay again if in the area. Only downside is no parking at the hotel, but there are (not free) car parks very close."

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"In middle of a refit, staff could not be more helpful. Would strongly recommend"

"Location is very good but my room was located at the bottom of a courtyard. The room had a glass wall facing the courtyard, leaving me with a choice of light or privacy, and no view."

"Good central location. Hotel smells of curry which is fine if that’s your thing, bar prices very expensive, bar staff inattentive. The hotel is geared towards Indian clientele (Indian cricket and tennis on the bar tv’s). Wifi next to useless. I couldn’t sleep because of a very loud whining noise in my room(153) and the corridor which I reported to the staff on my departure.If you’re looking for a Bristolian experience, this hotel isn’t it."

"The best hotel in Bristol. The most prompt attentive staff"

"Close to everything"

"Gigi was great!!! They truly helped after there was an issue with a different welcome desk agent; taking our experience from just awful to great!"

"Clean and spacious room. Comfortable beds, no noise from the street. Very centrally located hotel, near restaurants, pubs and cafes. Good breakfast selection. Helpful and welcoming staff. Nothing negative to say - my partner and I really enjoyed our stay and would come back without any hesitation! "

"Supper and breakfast were very good. Room was clean, comfortable and well appointed. Staff were great. Parking was easy to access and felt safe"

"Superb. Seamless check-in and out. Spotless room, comfortable bed, powerful shower, nightlite in bathroom. We didn't have breakfast, but ate dinner in the River Grille, and the food was delicious. The service was exemplary also. Only very minor gripe was that they had XO cognac at the bar, and no proper brandy glasses. Barman actually asked if he should put the cognac in my coffee!"

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"Trendy vibe and great looking decor. Would probably be great for a night out. Re staying check in was an odd experience took absolutely ages as the staff had to double up doing that with bar service but was met with a super friendly chap (sorry I was pretty uncommunicative at that point - tired from travel etc - but your efforts were noted and appreciated). The room itself nicely presented and very clean, bed was comfortable but there was no drawers to put clothes in so not v suitable for longer...

"Parking was included in price.and in secure parking next door to hotel "

"We didn't try the bar. Breakfast room was lovely. You need more staff. They did their best but a longer wait than usyal. "

"The Spa was so relaxing & the staff were so friendly and attentive. The location was absolutely perfect. Thank you @ Macdonald Spa..🙏"

"Excelente ubicacion cerca de todo caminando"

"Stunning. Beautiful. Relaxing. I would like to live there and never leave!"