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"Great hotel and staff. One of the best I've recently stayed at. The little touches that make your stay amazing. Also close to pubs and restaurants. Definitely would come again and recommend to family and friends."

"I will really impressed with this hotel and it was good value for money. Loved that it had AC, you can check-in and order food and drinks 24/7. Very centrally located. Great place to stay I definitely recommend it!"

"The buffet breakfast had very good variety, although was a little busy whatever time we went. Room was clean with everything that we needed and good air conditioning and the hotel is in a really good position for visiting all of the sightseeing spots in Bath"

"Paid for breakfast and there wasnt any and when trying to find skmeone no one was to be seen"

"Convenient location. Helpful staff."

"Great location and lovely staff, thoroughly enjoyed our stay"

"The dinner and breakfast was wonderful. It was a great experience sleeping in a castle."

"Very spacious rooms: Nest & clean. Very good Breakfast. Room amenities were pretty good too. However, A/C filters weren’t clean upon our arrival. Similarly, bathroom door’s lock wasn’t working. But overall a good place to stay in Bristol city centre."

"Nice clean hotel located in the middle of the Harbourside. Room was clean, bed comfy with a good shower. Breakfast was plentiful. Small grievance - did pay over £400 for 2 nights so assumed breakfast was included. Had to pay another £60 so nearly £230 a night is a little pricey.."

"No fridge AC hard to adjust Safe on the floor, hard to see and use Poor lighting Only one towel hook in the bathroom and far from sink and shower"

"Wonderful hotel. We have stayed there many times and it is always first class! Well done to the all the staff members."

"The room was comfortable, large, and clean. It has air conditioning which was essential for us as there was a heat wave. Large bathroom. Outlets at bedside. Nice amenities. Coffee/Tea/water/cookies in room. There is a small fridge but it wasn’t very cool. Lovely view. Friendly staff. Nice lounge and bar. The restaurant was being renewed so food options weren’t great. But future options should be wonderful as a Gordon Ramsey restaurant is in process. Hotel is central to everything and area is...

"Beautiful hotel and prime location"

"My wife and I stay at this hotel regularly when in Bristol, it's in a great location, it's clean and the staff are always friendly and polite"

"Stayed 2 nights, first night the toilet would not flush and was blocked, the shower was faulty, cold water pulsing on and off so either a cold shower or a shower that would go from scalding hot to freezing cold. The front desk gave us another room, smaller than the one we paid for and the toilet did work, bit the shower was the same. Breakfast was not nice, beside the front entrance was the smoking area, so we had to run past holding our breath. Terrible place. Choose somewhere else."

"Location was good for the station and visiting the city and waterways. staff helpful, breakfast ok"