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"Incredible hotel with the most beautiful gardens and best views of the lake and volcanoes!"

"The hotel was clean, nice and spacious well maintained. However, the staff on the front desk are not friendly nor trained well. Although the property is not cheap, we didn’t feel welcome. We arrived to the airport and spent five hours in the taxi to get to the hotel on the lake. It was 2:00 o’clock, traveling all night and half a day, still, the front desk staff refused to give us our room although it was ready. They said they don’t give the key before 3:00 o’clock even if the room is...

"By the lake, bit too many stairs to the room. Room very basic, bed small, bathroom without window or counter"

"Gran hotel"

"Habitacion limpia y comoda con vista espectacular"

"El hotel está muy bonito, lleno de plantas. En medio de la naturaleza. Tiene su muelle propio. La vista a la laguna es extraordinaria. La comida del restaurante muy rica. Solo recomiendo mandar por la.plataforma de Expedia las indicaciones precisas para llegar. En nuestro arribo el bote nos dejó en san Pedro y nos tuvimos que ir al hotel con maletas en tuktuk. Ya en el hotel nos dijeron que debimos de llegar al muelle de san juan y de ahi nos traen al muelle del.hotel."

"The ambient, service and courtesy were fenomenal, the only thing I considered cumbersome will be how difficult the access road is, specially if guests will be bringing larger vehicles Road is too steep and narrow"

"El Picnic was one of the best experiences we have ever had. So unique and beautiful. The owners were so friendly. Would recommend staying here!! 100/10!"

"This was an amazing experience, very beautiful and well kept hotel with great food and some unbeatable views. The Distance and timing of the public lanchas from most other towns can cause issues if not prepared in advance."

"The reception gentleman was friendly and helpful and allowed a early check-in. The restaurant was clean and the staff was excellent. My room was clean and the bed was very cozy. I would highly recommend staying at this hotel."

"The staff was amazing, we had a great stay, they let us stay an extra night on short notice, and let us keep our suitcases at the hotel for the day. They also let us check in a few hours early. Very accommodating and the free breakfast is really good! All fresh. I would really recommend staying here, and it is a short walk to the boats. Staff is amazing!!"

"Amazing hospitality. Beautiful and secluded property."