"I have to give huge credit to the team at Occidental Hotel Ljubljana for how they handled a tricky situation
Due to a personal emergency, I arrived two days later than my original booking, and understandably the hotel had already released my room. Despite this being entirely on my end, two staff members went out of their way to help (regrettably I did not get their names properly) - they made several calls to secure me a room at another hotel for that first night, while ensuring my remaining...
"I have to give huge credit to the team at Occidental Hotel Ljubljana for how they handled a tricky situation
Due to a personal emergency, I arrived two days later than my original booking, and understandably the hotel had already released my room. Despite this being entirely on my end, two staff members went out of their way to help (regrettably I did not get their names properly) - they made several calls to secure me a room at another hotel for that first night, while ensuring my remaining...
Cai Shan Alex