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"Very nice clean, narrow corridors mind you. Nice big fat car park, reception staff never at their posts had to wait a few mins at times"

"The photos on the website are nothing like the hotel itself. Some areas have been painted and the room carpet and decor are clean but the hallways smell and the carpets are ancient and worn. There is no bar, no food at all. We booked two nights and the room wasn’t serviced during our stay. The bathroom is ancient and in poor condition. The beautiful woodwork in the main areas is sticky and in need of renovation as is the whole hotel. We saw only 3 staff members during our stay all if which...

"breakfast excellent"

"Lovely surroundings which made the stay Room was small and bin had not been emptied also shower was too hot and was hard to regulate temperature. Staff helpful and pleasant especially bar staff"

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"Great location, food and amenities. We had a pleasant stay and the breakfast staff were so accommodating. Thanks"

"Best thing about my stay were the very friendly and helpful staff. The room was lovely, clean, well proportioned and had all the amenities I needed for my short stay. Would definitely stay again if I'm in the area."

"Really comfy beds. Very central position. Parking was not ideal. Beautiful bathroom."

"Friendly staff great cleanliness good facilities"

"5 Stars all round. Enough said."

"Great value for money. Stayed for 2 nights passing through from Scotland to Cardiff. Only a few minutes walk to the town centre. Has free parking although this is limited to 7 spaces. We ate in the restaurant and found the food to be really tasty. The room was comfortable and had everything we needed. Great shower pressure. Sun deck and beer garden was great as we had good weather to enjoy them. Took our drinks out there in the evenings. Staff were really friendly and attentive. Would definitely...

"The room was clean and spacious. Has the usual complimentary hot drinks, hairdryer and also an iron and ironingboard. A choice of scrambled eggs, beans, bacon along witk a good range for a continental breakfast, served early from 6am both Saturday and Sunday, useful as I had to be a the event from 7.30am. Helpful, pleasant staff. Enjoyed my stay. Also this hotel was walking distance (5 mins) from the Telford indoor shopping centre where there was a large range of shops and places to eat."

"Excellent lovely breakfast too"

"Very enjoyable break. Staff very friendly and helpful. Food very good. Would definitely stay again."

"Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited...

"Hotel was perfect, straight opposite the train station, great price,clean and tidy room, comfortable bed. Ordered breakfast and it was excellent I was 3 hours delayed on the train and exhausted when I arrived, the gentleman that greeted me at the desk was so unbelievably professional and welcoming, put all my worries and tiredness aside, great assett"