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"The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. "

"Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem."

"Food offerings were pretty standard, although the Teppanyaki was awesome. Pool was very good. Boat to the Erakor resort for Lunch/Dinner was very useful. Significant refurbishment from 8am to 5pm was annoying, made it difficult to relax on the verandah - due to drilling/grinding etc. Room was well located next to the lagoon, spacious and functional. Loved our 1st visit to Vanuatu, the close proximity of Erakor and Ramada hotels provided lots of eating/drinking options."

"Beautiful spot but the lack of air conditioning and the fact that a storm made it so the beach breeze essentially stopped for the 2nd half of our week made it very hard to be comfortable. Food was amazing and so were the staff, however, just be mindful of the time of the year you go and maybe not in the hotter months."

"Nice place. No hot water for 2 days a bit annoying. Requests not alqays completed."

"Had the most perfect stay in paradise. Everything you want for a relaxed island getaway. Accomodation was perfect, staff very friendly and helpful and excellent meals at the restaurant. We used the kayaks every day and snorkeled at the small reef to the east of the island. All villas appear to have water frontage. Could not recommend more highly if you are after a low key and relaxing escape "

"The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water. "

"Beautiful boutique resort in secluded paradise. Stylish and well considered accommodations, friendly and helpful staff, and great food. We kayaked every day to the shipwrecked yacht and walked to Embas beach for snorkeling, which was remote and secluded. Good snorkeling off the front beach also. Highly recommend and hope to return 😊"

"The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast...

"The staff prepared a very generous daily breakfast overlooking the serene water. They were so lovely and accomodating and are always there for a chat or to help out. Surrounded by amazing greenery and close to the centre. "

"Friendly staff, lovely atmosphere and great location."

"A truly luxury experience. Lagoon pool villas were well appointed and great location to everything whilst still being private. Food first class, ala carte menu changed daily. Staff were of course the highlight of the stay. So happy, helpful and accommodating. All were quick to claim credit as the chef when a meal was praised! Stunning location with snorkelling right off the shore of the resort. Amazing activities available either complementary or paid. Shout out to Lily, Ronald, Winnie, Marco,...

"Yes"

"Wonderful location, amazing coral reef on your doorstep with free gear to use. Caroline and Damian do an amazing job - they’re friendly and always so helpful as are the amazing staff with their big smiles! Birdies restaurant poolside was delicious, fresh and great servings. For a family looking to keep the food budget under control I’d recommend stocking up on basics from the supermarket including a few local Tusker beers (hire a care or book a driver to get around). The comfortable and well...

"The place was absolutely incredible. Everything was clean and fresh, beautiful views and the food was amazing but most importantly the staff was the best part, every single one the wait staff, the cleaning crew, the drivers and the garden guys all were absolutely lovely and so friendly they always went out of there way to make you feel welcome and comfortable. It was the hardest part about leaving saying goodbye to them all. 100% recommend to anyone"

"Beautiful suite on 1st floor. Very quiet and spacious. Very comfortable bed and great amenities "

"Very clean and well organised. There is a pool and a bar/restaurant if you don't want to go out to eat. Very well located just a few minutes away from the city's centre and various supermakets. It might get a bit noisy in the evening because of the bar's evening specials, but it's not too bad"

"Staff were wonderful. Friendly and helpful. Unfortunately, we were unable to swim in the lagoon due to pollution. The 3 swimming pools were great and very clean. "