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"Beautiful hotel, wonderful spa and superb staff."

"Nice hotel in very central location. Staff very helpful and rooms comfortable. Good parking. Pet friendly."

"Fabulous scenery, good food , lovely swimming pool. Great venue for a celebratory family occasion"

"Absolutely beautiful grounds and surrounding areas. Lovely friendly and welcoming staff"

"Possibly the worst place I’ve ever stayed. I didn’t receive the check in instructions, so on arriving had to spend around an hour trying to figure things out. There are no staff at the property and the phone number on their website is incorrect. Room had no bin, no mirror or tea & coffee facilities. This is a basic. No outdoor lighting and slippery broken decking steps is a health and safety hazard. Another guest kept leaving the main door open, and one night I took my dog out in the night to...

"Lovely friendly staff and super easy parking. Our room was very hot and on checkout they said we should have had a fan but we didn’t . Pillows were like hard which I get some people may like but no alternatives in room . The floorboards were all very noisy and squeaky . We were worried we were disturbing people below . Also £5 to get any ice ! Seems a bit expensive ! It is a bit tired looking and our room could do with a refresh . But that said the staff were lovely and made the place ."

"Was surprised it was a motel-style setting with windows overlooking the car-park. Quite a bit less picturesque compared to all other places we stayed on St Cuthbert’s Way. Food at dinner was good but a bit pricey compared to other inns and there was no table-service."

"Beautiful property. Upon retrospect, we probably would have enjoyed booking one of the higher priced room to get the full experience rather than the standard room up on the attic floor."

"Some of the positive reviews are likely from week-days. NEVER go here in the weekend. Your room is above the hotel's pub that makes your stay unbearable. It is not just people having a drink, but actively partying and shouting with a dj. This place should not be listed as a hotel. Do yourself a favour and go elsewhere. "

"Clean room. Basic but ok for one night"

"There was no staff on site. I may have misplaced instructions that were sent to me, but I was not prepared for such a deserted arrival. It worked out in the end and it was a convenient place from which to visit surrounding areas of interest."

"We had a nice stay while doing the Borders Abbeys Way, beds were comfortable, staff were very friendly. Breakfast was plentiful with lots of options and we also had dinner in the restaurant. The bar was a meeting place for locals which gave it a nice community atmosphere."

"Yes "

"I was extremely disappointed with the room and bathroom as there was black mould in the bathroom (behind the radiator and a bit in the ceiling) and in the room (behind in the curtain fabric). This is not a healthy environment particularly as I have a young child so very worrying. There was no reception staff to complain to. Also, the hot water sink tap was lose , the window could not be opened to air the room as a large furniture was placed in front of it. I have been to many hotel room thus was...

"A charming hotel. Rooms were large & well maintained. Staff were great- nothing was a bother. Included breakfast was hearty & tasty. Certainly a hotel to recommend to friends and family."

"Loved the size of family room Clean room Friendly staff TV could be a bit bigger but ok Main bed too soft mattress"

"La struttura è molto caratteristica, il personale molto disponibile La natura intorno è stupenda"