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"The family room was spacious and comfortable but quite a distance from reception.Staff were on the whole friendly but breakfast was not worth paying for.Service was non existent and food lukewarm and underwhelming."

"Nice Weekend breakfast."

"The hotel is centrally located in Haymarket with lots of little restaurants near by. It's an easy walk to the Dean Village and the new Town of Edinburgh. The rooms are compact but efficient with the only challenge one charging area for devices. There are no other electrical outlets. The staff was excellent....friendly and accommodating especially Mattius who assisted us on arrival. The breakfast was also excellent with a wide selection of cold items and pastries. Overall, I recommend this...

"Small clean rooms steps from the royal mile. Uphill from bus or train station consider taking a cab"

"The air conditioning did not work properly the first night. We were supplied with a large fan. We had booked for 4 people but only had 2 cups and glasses. Beds and pillows were comfortable. The storage in the room was ridiculous and an ironing board was propped against a wall. I had a problem in the restaurant and was only offered a free drink to compensate but we don't drink."

"The location is excellent. The staff was superb. Food at breakfast, lunch, afternoon tea and dinner were very good. Suite was well maintained."

"Excellent hotel. Rooms are spacious and you get 15% off the lovely coffee shop next door. We came from and overnight flight and checked our luggage with them, when we came back still early for check in they already had a room and our luggage was brought up to it."

"Room had mould around shower. No fan in room. (Very warm when stayed)."

"We liked the friendly staff, breakfast, cleanliness, comfy beds, warm powerful shower, tea and coffee on tap (using a machine in the communal dining room, with REAL FRESH milk- there's no kettle in the room and no long life milk). The tram to airport/Edinburgh is a 5 to 10 minute walk, and the train station is just a bit further on. There's a cheap(ish) restaurant up the road, a 25 minute walk. We didn't like the temperature of the room- it was cold and turning up the air con didn't work. We...

"Overpriced and overrated."

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"A unique hotel. Walking in off the street to the reception area and learning you are on the 4th floor was an eye opener. The hotel room was spacious enough for the two of us. The breakfast was very good. Located within easy walking distance to all the major sights and close enough to the train station. We would definitely stay here again."

"Close to everything"

"La proximité des attractions touristiques et la gentillesse du personnel!"