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"Location and staff were great!"

"Hotel location excellent and staff very friendly and helpful. Downside for us was the bed and pillows. We stayed 4 nights and didn't get restful sleep. Bed was hard and feather pillows that almost went flat when you lay on them. There was also quite a lot of stains on carpet in our room 5054."

"El personal fue atento, es un hostel normal, los baños están divididos de los cuartos, si viajas ligero esta super bien ya que solo te dan un locker que no cabe tu maleta, hace calor (acabo de ir en septiembre) los dormitorios son mixtos, en general todo bien"

"The hotel has 2 bus stops just in front of the property who takes you everywhere, for example to the city, and it’s not expensive 2.40 pounds for single ride. Great service by the staff members!"

"The staff went above and beyond, very friendly!!"

"We had an incredible stay at the Yotel for 2 nights. Perfectly situated with the attractions of Edinburgh. Many restaurants choice close and many amenities directly at the hotel. Thanks for an amazing stay!!"

"Great accessibility and amenities. Food was great too."

"Very very noisy at night every single day of the week from the pub across street. With windows closed won’t help. Mixed info was also given, friendly guy staff mentioned can use toaster for own bread brought from supermarket but next morning an Indian girl staff said no, unless pay for breakfast service. Location is the only positive thing to walk around old town and new town by foot."

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"Compact but comfortable room."

"We booked The Hoxton as we had previously stayed at the one in Berlin. Our room was in the annexe which we were unaware existed and whilst it was really comfortable and very quiet you felt very detached from the hotel - in fact we never went back apart from to check out. I can't really comment on the staff as we never saw any apart from at check in where they were great. The bed was comfortable, the room is beautifully decorated but quite dark. The coffee in the room was not great but there are...

"Excelente desayuno. Falta de indicaciones visibles fácilmente para llegar a la recepción"

"Staff are excellent in customer service. Breakfast is okay. Room needs upgrade- no exhaust, carpet looks older and not neat. The smell of mild dew in the room and hallways. Staff should improve more on it."

"My stay at the Apex Waterloo Place Hotel was one of the worst hotel experiences I’ve had in a long time. This hotel should not be rated four stars, and it certainly should not be presented as a luxury property. The problems started with housekeeping. They failed to remove the trash from my room and left behind cups from the café. At the same time, they took away soap that I had specifically requested to keep. And everything was filthy. The walls are unbelievably thin. I could hear people in...