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"The hotel was very nice. After arriving, I contacted the hotel to see if there was shuttle service. Spoke to Amit who stated the roads were flooded and it would be about 1 1/2 hours before they can send someone. We decided to take taxi service instead. Arrived, we were greeted and checked in by Amit. He was very knowledgeable and polite. The first room we were given, the window was frosted and we couldn’t see out. Even though the hotel was booked, he managed to move us to a room...

"Breakfast really nice"

"Amazing hotek"

"All the staff were very friendly! The AC in my room was making extra noise and therefore disturbed my sleep. The staff tried to resolve the problem but without success. They said a new unit would be installed nevertheless it wasn’t done. The hotel is quite worn and could use some touching up. Again very friendly staff all the way."

"I would not recommend this hotel based on my experience and, in particular, the way my family and I were treated by the hotel management Nekeisha who is rude, dismissive, unprofessional and lacks empathy. I traveled to Trinidad and Tobago with my family because we were there to attend a funeral. This was already an extremely difficult and emotional time for us. After returning to the hotel on Friday , August 28, we were shocked to discover that our belongings had been packed up and removed from...

"Best place for the price"

"This place is where people pay nightly to come with women or men. It’s a motel. They have a $300 TT pass for the day and the building was terrible the facility the whole surround in everything is terrible is degrading. I believe that Expedia shall not entertain the Alecia‘s palace anymore. It’s false advertisement. It’s not up to the standard at least for me. I like standard like where I’m staying in book reef right now where I’m gonna stay in the Hyatt K-pop hotel that kind of standard it’s not...

"the breakfast was top notch! the pan cakes is the best I ever had..."

"I did not stay one night at this property. This is a 'drive thru' motel at best. I need a full refund. "

"Generally quite"

"Great location"

"If your looking for a family stay on a budget, with breakfast, then this is the place for you. Don't have any high expectations. The pools are the best thing about the location and the keep it well maintained. Great location in the city. The building and the rooms were a bit old fashioned and can do with some TLC. The eating area can do with some table cloths and some love as well. The staff was polite and helpful. They offered us a better room. Good WiFi."

"Excellent hospitality!! The meals were well prepared and delicious! The location is very convenient with the beach across the street."

"the pool was lovely, the room was also lovely, all the room was missing was a mini fridge or even a microwave! Great location!"

"Clean and comfortable room, Staff super nice,"

"The property was beautiful. The room was comfortable and met every need. Enjoyed the pool and the quiet. The neighborhood did not seem safe, and there were no restaurants in close proximity, so a car is needed. Recommend for those not wanting to stay in Port of Spain. Host and staff were gracious and helpful. "

"There is a need for the following: - A place for females to put their makeup - Carpet on the floor because the tiles are slippery - Cooking utensils"