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"We wasn't able to check into until after six o'clock. Then, we had to find our luggage because they did not bring our luggage to our room. The bellboy wanted to tip. I will not stay there ever again"

"We had an absolutely wonderful vacation at Couples Tower Isle! Our room was very clean, and the air conditioning worked amazingly—which made coming back to the room after a day in the Jamaican sun so comfortable. The food was incredible, even at the buffet! We truly couldn’t have asked for more helpful, friendly, and accommodating staff. Everyone went above and beyond to make our vacation special. We had such a wonderful experience and will definitely be back! Highly recommend Couples Tower...

"The view was spectacular. Lovely ambiance. Quite and romantic paths. The food was well cooked with great flavors. My room was newly renovated. Great for couples that wants to spend quality time with each other."

"The property was beautiful and everyone was very nice and accommodating. Savaugn was very helpful and always offering the card ride up and down since my sister had an ankle injury. Front desk was great. Restaurants were good. The bartenders at the pool bar were very slow and don't acknowledge the guests at the bar tomatoes say, be right with you. we actually ended going to a different bar for our cocktails."

"The beach, bed and view was good. This is an old building on the beach.Surrounding areas were horrible. Loud music and smell of Marijuana was off putting. Everything about this hotel is dated."

"Room cleaning could’ve been better breakfast was great and the staff was awesome the security at gates was great a particular front desk staff could use some training otherwise all was good however I’ll not be staying at that property again."

"The room was clean but did not like the smell of the room, maybe they should use a better smelling cleaning agent. i also had to pay a $100USD deposit for the room that was not outlined in the booking. bedsheets seemed to be very old and i was charged for leaving make-up stains on the pillow, which i am sure would be easily washed out when washing the bed sheets."

"It was a great experience I love every minute of it great food great service"

"A dated resort that still has its panache, which harkens back to the glory days of this gigantic property with clean rooms and a blessed staff who go above and beyond the call of duty to make a very special stay. Very popular with families visiting from USA to see their relatives here in Ocho Rios Jamaica"

"Ask about access to the beach but otherwise everything was as expected to my needs."

"The room was cleaned upon arrival. However wifi only worked for a few minutes one day and never worked again. There was no housekeeping service and qas told if I wanted housekeeping that is an additional cost."

"The only disappointment is that breakfast does not start until 8 am. I think this is too late. I had to leave for an event and therefore was not able to have any breakfast, although it was included in the room rate."

"Very peaceful and relaxing. Liked how the chef was available to make your meals. The cats were a bonus to the ambiance and feel of the environment- very homely."