Hotel with a Concierge in Saint Elizabeth from SAR 628

"Entire staff was exceptional. From the waitresses and waiters. The maids kept our room clean every day. They even turned down our bed every night. Every day there was another event or something to do. The entertainment was very good as well. "

"The staff were very friendly and hospitable. Our room was nice and clean. The food is great. Plenty of seating everywhere. I was disappointed that our room did not have the king bed and the swing was missing on the patio. The wait time for our room was much too long. They tried to make other arrangements and we were able to get the dinner reservations we wanted."

"Breakfast food at the Market was very good. We only got to enjoy 1 restaurant due to our short stay. We loved the nightly entertainment."

"Amazing. "

"Must go!! One of my best experiences ever"

"This wasn’t my first stay at GVH, but it will almost certainly be my last. It was my first time staying solo, and the experience fell well below expectations. To give credit, the grounds appear well maintained since Hurricane Melissa. Unfortunately, that’s where the positives end. For the price I paid for three nights, the WiFi was completely unacceptable. Reliable internet is a basic expectation. I checked with the front desk multiple times and was assured it worked, it didn’t. Only at checkout was I told I’d been given the wrong details the entire time. The response was a casual apology and WiFi details for a “next stay,” which felt insulting. A partial refund would have been far more appropriate. I was also initially placed in a room where the air conditioning didn’t work and had to move. While the new room was close by, this change was not properly updated by the front desk. Therefore, at checkout I was met with looks suggesting I had accessed a room I shouldn’t have. That is not my responsibility. There are no lifts, so I had to call the front desk (using my own phone credit) for help with my luggage. Assistance was given, but it felt like an inconvenience to them. The front desk staff overall were dismissive and unhelpful, making basic interactions frustrating. Breakfast was underwhelming, standard but you could be better. Overall, very disappointing. For the price, I expected much better. Save your money, an Airbnb would likely offer better service and value!!"

"Loved it . Pictures of the property doesn’t even look the same. Look better in person !!!"

"The staff was uniformly great, the buffet was amazing, and the experience was super. Make sure to do the excursions too!"

"More up date furnitures and the staff to check and make sure everything is working correctly and things that supposed to be in the room are there but the was well respected full"