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"Breakfast was exceptional both food and waitstaff were above par. Staff was extremely helpful in securing my transport."

"Room are modern and clean:"

"Very friendly staff! Seems like they actually enjoy working there."

"The staff was very kind and pleasant. Property well kept."

"Unable to check in due to a power outage. Front desk was extremely helpful and courteous so this is not a reflection on the staff. Instead, this is on management. No information on expected guests, no communication, no apologies. Front desk personnel was left alone, and other guests including myself were literally left in the dark. Eventually I was "advised" to seek alternative accomodations. Very disappointed that the hotel would turn away ALL guests due to a power outage. Management needs to...

"The area is quiet and calm and the breakfast was good."

"The comfort and cozy atmosphere sets this hotel apart. The staff always give exceptional service. I hate to name names because I don’t remember everyone’s names, but I’ll mention a few. Tatiana at the front desk. Craig. In the restaurant, Charmaine, Joseph, Christine. They consistently offer great service."

"Always a pleasure to stay at Shirley Retreat. The rooms are always spotless. All the staff are friendly and welcoming."

"I had no water for two days of the 4 I stayed there was no breakfast available i was told it’s under renovation"

"All went well"

"The pool was dirty. My room was ok. The remote was missing and took forever to get another one."

"It's a good place to lodge for the short term. Its location makes it ideal for persons searching for somewhere central in the New Kingston area."

"Staff excellent! Breakfast is the best on the Island!"