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"Didnot have breakfast did not use spa. Staff very niceroom nice and clean"

"Had a lovely stay food was much better this year however the menu could be a bit more varied. "

"This is our go to hotel when we want to break up any journeys to the north of England or Scotland. The staff are friendly, it's convenient for the M1, and it has great facilities. It also features a good breakfast buffet."

"The hotel its self is really modern and well presented but we had an issue with some sort of bug in our room/bed . Both my husband and myself were bitten quite a lot . The staff were really helpful and apologetic and were just waiting to hear back from them regarding this issue"

"Clean room but lack of plug sockets bedside is very inconvenient"

"Consistently good hotel- clean, polite helpful staff, well equipped spacious rooms."

"The rooms were clean apart from under the sofa in the Trow ,not sure if would class the Horsin as a deluxe Superior room but did as required as required an adjoining room . The step into rhe bath in Trow is quite wide and both myself and my fiancee slipped as the bath mat moved while getting in . Still no warning signs that the water is hot at the sink . Breakfast was good the bowls keeping the cooked food hot could of been hotter and had to put the toast through twice to get it to my likeing ....

"The hotel was clean and generally well kept. We enjoyed a nice stay, but a couple of things would have made things better: - On checking in, the receptionist was very functional. We would have appreciated a welcoming smile as well as being told the relevant information. - The menu needs to be updated to show what is actually served. However, nothing to stop us from returning."

"Lovely staff, very clean accommodation, tasty breakfast."

"Obviously a very rough location to stay, Pay as you go bar service, however also have to leave a £50 refundable deposit "for any damages" apparently I said to the girl who checked me in " is it really that rough?" Her response was "yes we have alsorts in here and the system won't let me check you in unless you pay the security deposit" make you feel very welcome..."

"Lovely hotel and staff 😊 stayed for one night and was able to bring my dog along, big bonus 🐾 room was very spacious and nice bathroom. Big car park and charging stations "

"Great price. No staff on site but great communication in relation to location and entry information. Entry via key pad"

"Breakfast food was fine coffee and tea cold Didnt use spa"

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"This is not a criticism but room for improvement So, I stayed in the annex part of the property.The room lacked hotel standards..Very dated and the bathroom was not nice at all. The shower mixer didn’t work and there was no water pressure in the shower. I had either a Cold shower or a very hot shower. Room was ok ish. Patchwork filler on walls not complete. Dated woodwork furniture etc. However, the bed was comfy, and breakfast good. Staff were super amazing. "

"It was a stop over stay, adequate for what we needed "

"Perfect parking and clean rooms. Although the decor is a bit outdated."

"Good property, pub and cafe in ground floor. So don’t have to go far for drink and food. "

"The room was clean and tidy with nice bedding. There was a private courtyard which was nice although hadn't been tidied prior to our arrival, the umbrella and fairy lights were broken and it wasn't well maintained, but nice to have. The pendant lights in the room were too low and I banged my head on them several times. Check in was easy but there was nobody to be seen for checkout and no instructions for what to do with the keys. Despite being a triple occupancy room we were approached by a...

"Fabulous …definitely stay again "