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"The staff was very professional "

"I saw the hotel a little less put together … there were cockroaches running around and inside the cabanas "

"Close to e erything and very nice"

"Spa was good "

"“My impression walking in versus leaving was a complete 180.” Let me start with the positives—and the reason you don’t need to stay overnight to enjoy this place. The food is absolutely delicious. You can make a reservation, take your pictures, and enjoy a beautifully prepared dinner and well-crafted cocktails. The food and drinks are easily 5 stars. The customer service inside the restaurant and spa was also warm and welcoming. Unfortunately, my stay changed my overall impression. I stayed...

"The thermal spas at the hotel are located in a stunning "

"The property is a unique gem on a hillside with a view of Pereira down below.Two large pools and pristine grounds. Can't wait to come again."

"beautiful"

"Optimo hotel en el centro de Pereira, limpieza excellente, personal muy amable 100 consejado"

"Very nice location, staff and cleanliness"

"El check-in parecia estar bien hasta que nos dieron una habitación sin ventanas y con una limitada ventilación con un ventilador de pared. Se sentía muy encerrado, además tiene una gotera al parecer en el techo que hizo que tuvieranos que cambiar a una habitación más grande como para 6 personas pero con un costo adicional en efectivo de casi 300 CAD y sin darnos algún recibo. El lugar es muy limpio, el desayuno incluido esta muy bien y la atención es buena solo ojalá no ofrecieran esa habitación...

"The room was very clean and the staff was friendly, however, the check in process was a little hard since they lack communication with their team! Other than that I highly recommend."

"Beautiful setting with multiple pools. Rooms themselves are very basic, without character, no lights by bed for reading, or amenities such as coffee, etc. I rejected first room because of strong bleach odor. Facility does not offer dinner but they work with a very basic local restaurant so that one can order food. Do not go with the “healthy salad.” I had to leave early for airport, was told I would be provided with breakfast, but that didn’t happen. Nobody stirred. "

"Not a good experience! Lack of cleanliness, not a good clear communication at the front desk, the only nice thing was the staff from breakfast! Air conditioner didn't work so room was always hot! A very unpleasant smell around the hallways! Overall not a good experience "

"El personal fue amable "

"We liked the location, not far from the termales. It's a nice big place with lots of beds and a private parking area. It's good for a big group of family or friends. A negative was that there were a few cockroaches, and some boxes sitting in the living room. It seemed like maybe no one had rented it for a while. When we stayed, two of the rooms were inaccessible to us because of construction. We didn't know this ahead of time. Also, the key to the outdoor seating and recreation area was not...

"Excelente ubicación "

"I was really impressed by great service provided by the staff. The hotel room is really cute and super clean. I love the short distance a get cup coffee and bread. I really enjoyed my stayed. I will give it 100% and highly recommend it."