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"Clean room. Courteous staff. Hotel linked to a mall so shopping was easy."

"It was nice"

"I’d come again definitely "

"Good hotel, friendly staff"

"Nice pool and great location "

"Clean room"

"menyenangkan"

"👍"

"Hotel bersih kemas dan teratur. Staf2 ramah dan amat membantu"

"Great service "

"Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to...

"The friendly staff n no dislikes"

"Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!"

"bfast selection disappointment. Only Fried rice, noodles"

"Non-smoking rooms reeked the smell of smoke when the AC is turned on. The cleanliness of bed and pillow sheets were also not up to standards. Good variety for breakfast. The WiFi was good."

"I had a great stay in this hotel (again), it’s nice and clean and the people there are kind and serviceminded. Facilities to make tea/coffee, free bottled of water every day and fridge in the room. Fair price. "

"It is clean and nice. Good breakfast and nice outside table to eat and near to city, but a bit small size swimming pool. I would come again next time to stay balcony room Elite !"

"Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff."