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"Great location, friendly staff willing to help out with anything."

"Fantastic location but the property is dated. They need to update the rooms and amenities"

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"We had an ocean view king. It was very nice. Updated rooms. Breakfast was good-standard continental offerings. Cross the street to nice Easton beach. Bike rentals were a plus."

"Customer service was very good. Clean rooms."

"The staff was super friendly and helpful. The room was really nicely done and very clean. Loved the fireplace in the common room downstairs. They had a nice restaurant and someone singing on a Tuesday. It was a great place. I would totally stay there again."

"Front desk extremely nice as was the cafe employee."

"Pros: Hotel was very clean. Staff was wonderful. The location was perfect. Cons: Tiny ( really tiny — no room for a chair!) room and bathroom. No breakfast available not even a kiosk for a muffin. We had a very hard time finding a place to eat a sit down breakfast. “ Tea / coffee” service in lobby was a joke for tea drinkers. Lukewarm coffee tasting water for my morning tea everyday…. Horrible. Not everyone drinks coffee! I can’t stay again."

"Room was very clean, and stocked well. Had a thermostat to keep it nice and cool. Staff was excellent I lost my key and they got me another one no problem, also helped me with dinner plans. Only downside of this entire experience is the pillows on the bed being so flat. THEY ARE TERRIBLE. Definitely would bring your own pillow. Other than that great experience."

"From the outside the building is lovely. The reception staff change shifts often, so some were friendly and helpful, others were more preoccupied. Our room was mostly clean. There was some dust on the table and some of the lamps were not working. It had two airconditioners but one was too loud to use. Some of the towels were fraying and my mattress squeezed loudly."

"Problems with TV Pool was nice"

"Beach front on the ocean"

"When we checked in, we were told our room was down the street. I must’ve missed that when I made the reservation. I did not realize there were multiple buildings. It was fine though, everything was good in my opinion, not outstanding. Beachy. A little dated. Clean room, modern bathroom. That’s what’s important. Convenient walk to beaches, dining, shopping. We went early in the season so it was a little chilly. The pool I don’t think was open yet. I would stay again."

"Good location and not far from downtown Newport. We appreciated the free shuttle that went between the hotel and downtown. The hotel was very clean, the beds were very comfortable, the staff were friendly and helpful, the parking is free, and there is a nice patio and bonfire area. We would definitely stay there again!"

"The property is so well maintained! The staff was wonderful. The evening complimentary wine and cheese hour was so nice! The champagne breakfast Buffett was excellent! We had a water front room which was unbelievable"

"It was bare minimum place to stay. Loud and noisy people walking down the hallway at all hours. The hotel charged me an additional charge for a pet fee. Never said a pet was staying, nor was a pet there so double check what they charge you"

"The booking process was easy enough. I booked a pet friendly room on Expedia. Then upon check out I was emailed about being charged a $250 fee for cleaning since I brought a cat."

"Loved the location to the beach and the views! Great area to walk in the morning and relax."

"Yes"

"Everything was wonderful. The staff was very friendly. Room was clean. We ate breakfast outside to see the view. My husband used the free bike that they offered. The landscaping was beautiful."