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"Great location. Apartment was clean and very comfortable for our family. Would definitely stay again next time we are in the area."

"Clean tidy and great location"

"Our stay was unfortunately overshadowed by a very unpleasant check-in experience. The front desk lady who checked us in never smiled once and appeared unhappy and unfriendly throughout the entire interaction. What made the experience even more uncomfortable was that her attitude seemed noticeably different when serving other Western guests. She was warm and welcoming to them, but cold and dismissive toward us as Asian guests. In addition, several reasonable requests were immediately rejected....

"Very ideal location, rooms were spacious and bed was really comfy!"

"Lovely few days to celebrate my birthday and the staff surprised me with a lovely gift and card. Wonderful room with a view of the beach"

"Hands down one of the best hotels I have ever stayed at. Stayed in the deluxe king ocean and the view was incredible! The rooms were clean, the staff were nice and the amenities were so well maintained. Highly highly highly recommend if you are coming to the Gold Coast since it is right by the beach and walkable to a lot of places! Will come back for sure!"

"A lovely stay with staff who made us very welcome a convenient location"

"I wish I knew about laundry services it might have been how I read it."

"Excellent location"

"Great place to stay all amenities there . Great value with breaksfast"

"The view"

"10/10"

"."

"Well we came to celebrate my wife's 64th, after 6 months of chemo. We got a lovely suite on the 14th level, access to the Executive Lounge on the 21st level, $100 in complimentary food. Breakfast in the Harvest was brilliant. Dining downstairs is excellent. Casino is great. Comfy king bed, spacious rooms with views. Why go elsewhere? We'll be back.."

"Nice room, comfy bed, pleasant lounge/ bar area."

"I liked that tram was right next to it the hotel, was convenient to go shopping the room I stayed had a nice view of some parts of the beach, Staff were friendly welcoming and helpful, 5 to 10min walk close to beach, restaurants and cafes. Breakfast was average the variety of the basics it was convenient to have and go to our daily activities"

"Our room was not cleaned. When requested later in the day at 1pm, it was still not cleaned. A further request was made at 5.30pm and the bed was made but the rest of the room was not cleaned. No towels, bins full. After requesting a 4th time we were told that housekeeping finishes at 2.30pm."

"Staff were very polite and helpful"

"Perfect location. Super clean. And well organized and decorated. Very impressive our stay in Cairns. Highly recommended"

"this the second time we book in this hotel all is very good only if they make the room services every instate of every week."