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"Beautiful property but the staff isn’t helpful at all. We had to follow up with our concierge for every request and sometimes she wouldn’t even get back to us. Then they added a service charge at the end after we paid service charges and tipped along the way. Overall very disappointing stay."

"Breakfast was wonderful. Property and beach amazing. We thought a/c was not working but actually hotel was on a generator. After sweating for 2-3 days, the hotel sent an apology letter regarding the electricity with an apology bottle of olive oil. Despite this we had a wonderful time! Great location close to all small cities such as Pugliano a Mare, Ostuni and Alberobello"

"Mon hôtel préfère des Pouilles. Très propre. L’espace piscine est magnifique. Belle déclaration. Les repas sont délicieux. Je recommande!"

"Great as always. Amazing private spaces. "

"As it is out of town - there is no easy access to the railway station at Monopoli which meant an expensive taxi ride (30 Euros) each way. The taxi's however were prompt and reliable with very courteous drivers. Very few restaurants on site other than snacks being offered at the bar areas at certain times with a little cafe within walking distance out of the site. Their buffet evening meal for 35 Euros each included wine. The bar area was lovely in the evening for a drink and a lovely view. We...

"Excelente hotel, comodidades y muy atentos"

"Struttura elegante, ricca di servizi e con un panorama meraviglioso. C'è tanto spazio ed il soggiorno risulta davvero piacevole. Da ritornarci sicuramente."

"Como especialista em experiências de luxo, posso afirmar que o Hotel Bianco Riccio representa o auge da hospitalidade na Puglia. Desde a chegada, fomos recebidos por Alessandro, cuja liderança se reflete em cada detalhe da equipe, atenciosa, calorosa e impecavelmente profissional. O quarto, com uma vista deslumbrante para o mar, é um refúgio de elegância e conforto, onde o design contemporâneo se harmoniza com a atmosfera mediterrânea. Mas o ponto alto da estadia, sem dúvida, foi o spa, um...

"Lovely rooms nice and clean - Nice patio leading small patch of grass and then short walk to pool Clean big pool - nice loungers Only 1 Resturant - Small quiet resort Short 15 min to Poligiano where there is plenty of restaurants ."

"This property was well maintained and clean, very quiet very relaxing. We didn't use the pool but there is a regular size pool. We had breakfast included and the staff was very helpful and friendly. Food was good and had multiple options. The beach was pretty but it has a lots of rocks, still easy to swim and plenty of lounge chairs to use. Great location if you have a car, a few minutes away from polignano a mare, monopoli and Bari. Include parking but also offers a free shuttle bus for near...

"Five stars? Not even close. Closer to a motel 8 with a nice lobby. Peeling paint in the shower, stained floors, no hot water one morning and yes.. there are bugs. Have bites all over my legs. Coffee in room is two packets of freeze dried nescaffe. What 5 star hotel would have any of those? Not sure what else to say but to read the other comments and be assured that they’re true."

"The best place I have booked for last couple of years ! Unmissable !!! If you plan to come to Puglia, you should stay here. Can t say smithing in this hotel can be better than it s now. All the service, food and accommodation are exceeded my expectations. "

"Location is near central station"

"The staff were extremely helpful. There is a spa in the hotel which was wonderful. The beds and linens are comfortable. Bathroom super clean and modern. Free shuttle service to the hotel which is just a few minutes away. Very good food in walking distance from the hotel. We did not eat in the hotel but the menu looked good and was reasonably priced. Highly recommend."

"This hotel was truly fantastic. The property itself is beautiful — the infrastructure is gorgeous, the staff are extremely friendly, the amenities are genuinely useful, and the restaurant is outstanding. The hotel sits outside the small towns of Puglia rather than inside one of them, so you'll need a car to get around. Honestly, though, I think that's the best way to experience the region — staying in one of the small towns means very limited availability, whereas a hotel like this puts you...

"They changed 1 time the towels in almost 6 days of staying ! To change towels they will change 48 euros and I never said that ! Never cleaned the room !! Pics are not resl !!! Bed experience"