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"They have no way . We can't contact with front desk. They said use what's up . But never answered."

"10/10 el hotel completo"

"For 3 days I complained about my toilet not working properly then on the 3 day at 8pm they moved me to a room that had black mold. The staff was very rude and not willing to help. I will never go back there again"

"Our room was spacious and clean. Beds very comfortable, big plus for us. Our room was facing the pool area, and close to everything. I have to say I liked our location at Sanoa building. The food was very good indeed, loved the local dishes available on every meal during the day. But for my preferences the only two things missing were : no gourmet or speciality coffee cafeteria (if not included on package I would not have minded paying for superb coffee daily) and no international gin brands on...

"En sentido general excelente, la comida muy buena, bastante variedad, la habitación bien."

"En lo personal no me gusto el hotel. Desde el check in empezamos mal, el personal de todo en hotel es muy poco amable, la comida del bufé no tenía variedad, mala presentación y muy poco sabor. En el restaurante mexicano el menú son cuatro platos y el mediterráneo seis, solo había un restaurant por noche lo que hizo peor la experiencia. El hotel no tiene animación. Las bebidas de muy mala calidad y cabe destacar que no hay botellas de agua en los bares. Del personal al único que puedo...

"⭐⭐⭐⭐⭐ ABSOLUTELY PHENOMENAL – AN UNFORGETTABLE STAY!This resort deserves way more than just five stars! From the moment we arrived until the second we left, the overall quality of our experience was nothing short of perfection.The amenities are world-class, offering everything you could possibly want for a luxury getaway, and the cleanliness of the entire property was absolutely immaculate. Every single corner of this resort is spotless and beautifully maintained.What truly makes this place a...

"I like that the staff and the house keepers and the doorman was pleasant and friendly"

"En servicio al cliente son mil de mil, la propiedad está bien hermosa e higiénica y después que se termine de remodelar va estar mil de mil"

"Nice place keep calm, beach beautiful view and clean water"