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"Goodnvalur"

"Excellent location. Very friendly and helpful staff. On arrival we were met by Molly who showed us to our room. We stayed on a bank holiday weekend and the bar area was very busy, great outdoor area with Mexican bar. We booked the double superior room (room 1) which has plenty of space. Huge four poster bed. Large en-suite with large shower. Tea/coffee/hot chocolate facilities provided in room. TV, Hair dryer, ironing board, fan also in the room.The only issue that maybe a problem is the room...

"Great"

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"Lovely all round stay, pleasant and helpful colleagues"

"I have stayed at a few of these hotels for work as I travel around quite regularly. There seems to be a reoccurring theme that the bathrooms have a really horrible drain smell. I would have mentioned this to staff but I dropped my bags off to the room went for dinner come back and it was already around 8:30- 9:00. The second theme is the service in the bar is inconsistent - my drink came quickly and my main came around 20 mins after this .. I had ordered pizza. Also bare in mind I’m a solo...

"Highly recommend this place for a different kind of stay. The views were absolutely stunning although we went in January the place was warm dry clean tidy and the customer services were outstanding."

"Great traditional hotel with great facilities and good walks for dog"

"Lovely stay. Staff very nice and helpful. "

"The staff really make this hotel — they’re fantastic! Always attentive, checking that everything is okay and asking if you need anything. The hotel is currently undergoing some improvements, but that didn’t spoil our stay at all. Our room was fantastic, everything was very clean, and we’ll definitely be back. The breakfast was really nice and tasty I would recommend the Welsh Breakfast "

"On room had a lake view and the staff were great!"

"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."

"Very good customer service"

"Great stay. Friendly staff. Pool Was amazing. Love the scenery. Cute little room by the river."

"Great Staff, thank you, would definitely stay there again 🙂"

"Amazing "

"Clean and comfortable"

"Nothing unique, just a well run pleasant hotel. It's in an business estate that's empty at night,so it's very quiet, but no pubs or shops nearby but plenty in town"

"The “spa” and “gym” were a hot tub and a dark room full of miscellaneous junk which wasn’t conducive for relaxing."

"Excellent service and staff."