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"Room was looking tired"

"Great"

"Awesome"

"Great at everything"

"We have stayed many times over the years and it has maintained an excellent experience. Highly recommended, close to so much and Port Stephens is a great location with many options for all"

"Carpets were dirty"

"Great customer service Clean room, highly recommend"

"Breakfast very good. Room clean and practical, staff very obliging have stayed before and is our go to for Newcastle."

"For an”apartment “ it was no bigger than a standard hotel room. Overpriced."

"The staff were warm, friendly and helpful, and the room was very clean and well presented. The hotel has a great sense of style, with thoughtful interior design and small details that make the stay feel more polished. I especially liked the fresh, pleasant scent throughout the lobby and corridors, which added to the overall feeling of cleanliness and quality. A comfortable and well-maintained hotel that I would happily recommend."

"The room was spacious and comfortable but felt quite dark. However the common areas like the entrance, swimming pool and the breakfast area was very nice and clean. We will be happy to go back."

"The room very clean"

"Could not fault this stay! Gorgeous, convenient and extremely enjoyable all round. Will be back!"

"A very good hotel with very good staff and a very good restaurant. Very good location."

"I have stayed here many times and always had the best service so not sure what has changed. Paid for early check in 12pm and wasn’t in my room until just before 1pm. Arranged for private airport transfer which didn’t turn up on our departure and almost missed our flights and waited over an hour on arrival as the driver didn’t have the booking. Very disappointing when service in the past has been so good"

"Parking is definitely a problem at this motel. You cannot reserve a park but if you don't arrive until late and have driven 5-6 hours to get to Newcastle it would be nice to know a Parking spot is waiting for you when you arrive."

"Lovely room and stay. Beautiful outlook across the bay. Delicious meal at Rick Stein’s restaurant."

"Amazing and stylish accommodation."