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"Very nice hotel for our specific needs during our 1 night stay in late Dec 2025. Spacious and clean room for three people. Decor gives you a sense of Albania with dominant wood design as well as modern features. Reception was more of a host than a staff member as he accompanies you to your room to make sure that everything is in order and if you have any questions. He is welcoming, friendly, humble, and extremely hard working. Not a buffet style breakfast but an individual plate with more than enough variety of fruit/vegetable/hot items to get you started exploring the city. I do compare this hotel to the 2.5/3 star hotels in United States. I chose this hotel because of the ~10 walking from main bus terminal location. This is important to me. I could have chose a hotel closer to old bazaar or castle but walking up the steep cobble stone roads with luggage is not what I wanted. A supermarket on location is an added plus for my family if we needed to buy any snacks or drinks. Now for the negative experience which can be avoided is if you know that you will arrive earlier than 2pm check-in, call hotel as the host may not be on location despite what Orbitz says. This may help you drop off luggage to explore and not wait. Maybe during summer this doesn’t exist. Secondly, during colder off season months, our room heating did not work fast when started at 10C and took 12 hours of continuous heating to reach 20C. So maybe call host to preheat room before check-in."

"Yes everything was excellent from the room being spotless to the staff being so welcoming and friendly The best experience . We loved everything about this hotel , the spa , indoor pool , sauna , breakfast, the balcony with the most amazing view , also the location so close to the centre I will definitely stay again and recommend to anyone Well done , beautiful spot in Gjirokastra "

"Is the best the view, the food? The rooms, everything is clean. I'm thinking to go back. I enjoy "