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"预定房间显示4点check in,但是等到五点才有房间入住，去玩水不方便，由于太迟才有房间入住，行李都放不了酒店，换衣服麻烦，等到5点入住，5点多才匆匆忙忙去玩"

"N/A"

"Didn't know that the pool was heated. I expected a pool to cool off in, at least the part that was not covered. The pool area is nice and secluded, with comfy chairs and seating area."

"the very first receptionist was very rude she couldn't find my reservation and she was very nasty. i wish i knew her name so i could report her. my pool in my room was not heated at all it was freezing. my first day few minutes of being there i didn't have hot water which caused me to be late for our dinner reservations not very happy with Paradise streams"

"Only thing that was an issue was lack of ice bucket. We had to keep using the disposable cups for ice. But overall, we thoroughly enjoyed our stay!"

"Clean"

"Newish/Refurbished property very well located to Historic Area. Ideal & easy to walkabout & visit many areas of interest. Rooms were good size & well furnished with all amenities. Rooms were clean, tidy & well maintained. Staff at hotel were welcoming, friendly & helpful. Enjoyed our stay & would happily return as ideal place when visiting Philadelphia. Restaurant is small but has good food options when staying in, but other eateries walkable from hotel. Our only issue was with aircon. It worked...

"One of the worst experiences I’ve ever had at a hotel. I had a woman go into my hotel room without permission and I asked for video footage and they told me that they didn’t find it. I’m pretty sure they just lied about it and things are missing for my room. Never stay here this place is terrible."

"Wonderful place to stay and rest. Great location and services."

"Great room. had all amenities. Will comeback."

"It had plenty of things to do. Three pools, a water area and 2 hot tubs! They had a restaurant on the property and the food was great and reasonably priced! The area was central to everything. The property manager was very accommodating when he found out my concerns and fixed all of them in a timely manner! The only thing that was disappointing was there was no elevators so get a first floor room if possible!!"

"It was a great experience, the staff were nice, the rooms were clean and everyone was so helpful."