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"We had the best vacation ever and we will be back!!!"

"Perfect to spend your time alone or with someone. The rooms were amazing, but to be honest, the casino section is horrible. I didn’t see not even one jackpot winner, and none of the machines was giving out. But other than that, this place is beautiful."

"The only issue I have is that the prices inside are a little bit too high. Other than that I had a great stay. My kids had a lot of fun."

"The ambiance was just amazing. The bar poolside the fire pit it was all breathtaking. I cannot wait to go back!"

"Great location; staff was very helpful"

"Love"

"I love the staff. They were all so kind and helpful with all my questions. They went out of their way being helpful with all of my questions."

"no free breakfast"

"A five star hotel usually comes with a higher level of service and W fell a bit short. The biggest issue was the pool. You must have a bracelet to enter the pool. Bracelets are free with room and are available at front desk. I should’ve received or have been asked if I required said bracelets. Instead I was unaware and my wife and I went to the pool only to be embarrassed and treated like children. Staff simply said we couldn’t enter without bracelets. Nothing further and no sense of...

"Great for the price."

"Excellent, walkable location on Ben Franklin Parkway. Aging rooms are being renovated which may result in some dust and debris on your trip from the lobby to your room and undesirable noise from 0800 to ~1700. I stayed in a "renovated" suite - some finishes are updated and some furnishings were replaced, but it feels more perfunctory than functional. In the kitchen: the dishwasher wouldn't open because the oven handle blocks it, the microwave dims all the lights in the room, the fridge door...

"We stayed in the Diana's oasis, and the pool had a lot of dead flying ants floating. I also found live flying ants coming out from the bottom of the mirror. The front desk was empathetic and accommodating by giving us an upgraded room in the champagne towers. The pool was better but it was not heated like the prior room so we didnt not stay in it long. The champagne tower jacuzzi was not able to be used which was such a let down. It was chipping off little black pieces when I ran the water and...

"Good place to stay and staff is friendly"

"This place is my favorite. Has so much to offer for couples and families. I am big on clean and rooms and hotel always are. Food Trucks at the pool have great drinks. My kids love the pools - it’s just one of our best memories! Thank you!"

"Dining in hotel was a disappointment from a buffet only breakfast to dining options lacking inspiration. On a happier note the waiter was very good."

"The room was clean and well maintained during the stay. Unfortunately, I wasn't made aware that renovations were ongoing. I first chose this site because it offered a pool, a restaurant, a coffee shop and a sports bar. Also, parking was supposed to be included with the Expedia package. I was charged 30$ a night for parking, the restaurant and the coffee shop were closed during the entire stay. I tried the sports bar and the table and chair felt sticky from what I presume is dried residue from...

"great place, spacious rooms, staff is very helpful. excellent breakfast. loved our stay."

"Excellent location and property very clean"

"Pretty decent stayed. Didn’t get to explore that much."