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"Overall a great stay. However the check in process was not seamless. I suggest self check in kiosks are put in place to smooth line the process.. especially since the indoor water park closes at 8p. That doesn’t leave much time to enjoy the amenities if it’s an hour wait just to check in. No other complaints."

"Really great place to be with the family for a getaway"

"I stayed at the Swift water for a weekend. I had a great time. The hotel was clean with a great restaurant."

"My poor review comes from the raging party happening next door at 1am with 30+ people and club thumping music. Hotel security visited 3 times and the music continued to get louder & more guests arrived. We got dressed and headed downstairs to request a room change in order to get any sleep. Hotel management moved us but wow, we did not expect this at the W hotel. I don’t foresee a future stay at this property. It’s a shame because it’s a beautiful hotel in an excellent location."

"Nice"

"Room was great"

"Great"

"Helpful staff"

"Great atmosphere and high quality hotel. Will definitely stay again if I visit Philly in the future"

"No water in the fridge. Adult channels were the only thing not working on the TV? Hmmm!!!! Our room did not have any the amenities that were supposed to be in the room. Ex- shampoo. The room did not feel clean!!!!"

"Appears to have great potential if it were well maintained better and more things to do. Website shows more bars, and lake front things to do. None were available."

"Our intial complaint about noisey room (room vibrated because it sat over the laundry room) was dismissed...no other rooms available. Second complaint to different desk clerk"

"Definitely was a great property, only thing was the parking situation that was difficult."