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"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"

"Clean and nice"

"الفندق ممتاز ولكن موقعة ليس بجيد حيث انة ليس بة شاطئ خاص بة و بعيد نسبيا عن الشاطئ و عن الاسواق و المطاعم"

"There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff "

"Beautiful hotel at top location walking distance to Georgetown sights and good restaurants. Staff very helpful and eager to make your stay enjoyable. Good buffet breakfast, nice welcome drinks offers."

"المنتجع ممتاز جداً ، يحرصون على راحة النزيل ويسعون إلى خدمته بشتى السبل ، الموقع ممتاز جدا "

"Loved it"

"Such a wonderful property. We loved the view from our room, the aromatherapy in the evening and the quietness of the property. The staff were nice. We had a slight hiccup with a discount but the manager corrected it immediately. That was a really nice gesture. Thank you."

"Great location Staff helpful and kind Good breakfast Nice pool area All very clean Would stay again "

"great"

"The overall experience was great. Very new and spacious. Free parking. All staff are very nice and helpful. It would even be better if the following can be improved: In-room switches - I am not sure if it is the switches ' probelms or my problem but I can never turn it on or off by one time. I have to try several times, with long and short presses before I can turn them on or off. Sometimes frustrating. Swimming Pool and gym - would expect a larger swimming pool or gym. Can be quite...

"First, its location is very close to Penang International Airport and that's the only reason I switched to this hotel because of taking an early morning flight. It's just 15 minutes for Grab. The check-in process was very smooth and highly efficient but not up to the previous standards of Mariott hotels I stayed. The room was generally acceptable but there was no toothbrush provided and the toilet seat was even not installed well for use. The problem was soundproof. Throughout the night,...

"フェリー（大人1名片道RM2）16時発、Butterworth...

"3回目の利用ですが、いつもとても心地よいです。今回もありがとうございました。"

"Clean room, breakfast was good n lots of varieties. "

"We enjoy the large and clean room. Love the shower experience. We like the gym and pool facilities. The only grouse is no available dustbin to discard the rubbish outside the lift lobby and reception area. Overall, wonderful stay at Courtyard "

"Excellent "