Hotel with a Concierge in Penang from SAR 175

Very helpful staff on arrival. Best hotel in Penang’s historical district. I did encounter a problem st checkin though. I believe that breakfast was included with the room. They claim it was not ands I looked at my Expedia receipt and it was not. I don’t fault the hotel but Expedia for this. It’s like bait and switch!

Beautiful heritage property, great central location, top notch food and outstanding staff - super attentive and friendly.

Friendly and helpful staff made my stay a very pleasant one. But the glass partition for thr bathroom made the room lighted when 1 person is using the bathroom and another person is trying to sleep.

Excellent love it, great breakfast, easy to the mall, friend, ocean view

The best customer service

Wonderful experience and in a nice location for visiting the island.

Amazing stay!!

We booked just a regular room and lucked out with the Old Kitchen room. It was amazing. We had a private hot tub to use and just an overall comfortable room. The bed was great and the AC was even better. The staff is amazing and goes out of their way for you. The mansion is a must stay just beware that the hawker next door is very noisy but stops around midnight. We ate there and it was fabulous. The breakfast at the old mansion is way better than any standard free breakfast I’ve gotten anywhere...

I stayed six nights in early February. Because the location was great, I walked to restaurants and shops in Georgetown. My room was big and had a sea view. The cleaning crews cleaned my room twice a day. The front desk staff was friendly, polite, and helpful. However, during six nights of staying at E & O, I have had some negatives feelings about this hotel. First, some guest were pretty rude. They talked so loudly in the hallway, and their conversations woke me up a few times. I was not sure...

Charming small hotel. Staff, especially Redho & Devi, were so accommodating. Felt a little like ‘home’. The antique and art collection are beautiful. Definitely will stay again if I ever get back to Penang.

Staff was great, food was also great. Looking forward to coming back.

Luxirios and super clean property. Staff very helpful and pleasant. Highly recommend the sea view room. Breakfast has lots of varieties mainly local food.. Cold cuts and cheese not good at all. Omlette station very bad. Never thought that a simple omlette can be made that bad. Overall food and beverage can improve since this is is not Crowne Plaza standard.

Great place to stay in Penang! Breakfast outstanding…