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"Overall was an amazing experience. Everything was perfectly thought out, cleanliness was at the highest level. The food in the restaurant was very tasty with a great selection. "

"This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave"

"Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!"

"Excellent amenities, very courteous people, tasty food. We had great relaxing vacation and enjoyed the mineral pools and offered massages. Really recommended hotel and staff "

"Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly."

"Very nice and friendly owner 😊"

"Modern clean hotel with good facilities and very helpful staff. Breakfast and dinner included. Short walk to center of town."

"Very nice hotel, spacious and comfortable rooms. "

"Хотелът е на добро ниво лаго обслужване, СПА зоната е отлична, услугите й също. Навсякъде е чисто, включително и басейните. Ресторантът е също на много добро ниво. Трябва да се обнови мебелировката в стаите и да се предостави повече комфорт, матраците също за смяна. "

"Renovierungsbedürftig, Duschen in Bädern kaputt, Englisch spricht fast niemand, nicht einmal an der Rezeption. Kein vernünftiger Parkplatz, Ich musste das Zimmer sofort beim Check in bezahlen. Das ist mir in noch nie passiert und ich übernachte viel in Hotels. Musik im Zimmer nicht ohne weiteres abstellbar, man wird unfreiwillig morgens um halb acht durch eine Art Wecker geweckt. Im Restaurant mehrfach unsauberes Geschirr. "

"The reason, that we chose this hotel is the reviews of other customers. Extremely friendly, helpful and polite staff, clean rooms, comparatively far from the center (we were looking for a calmer and quieter place and for us the location was not a problem - 15-20 minutes walk from center) and extremely tasty and good food - delicious breakfast and good restaurant for the rest of the time). The only thing we were disappointed was food, we didn't manage to have dinner as we had planned. The hotel...