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"Great experience. Very friendly staff."

"Great breakfast buffet, Excellent room with a view of the falls, staff was helpful "

"Awesome hotel with staff that were kind and patient. A big shout out to Vilmar who took care of my bags and Joao who did my checkout. The attendant at the front desk when I arrived was friendly. The concierge was so helpful. I had a great trip! "

"We, 4 friends had great time at Gran Melia hotel. The service was great and staff was very friendly. Ordered a half board package, which including dinner and breakfast. The food quality and service were great. "

"ein Lob an das Personal! es waren alle sehr freundlich und hilfsbereit! Das Hotel allgemein ist auch gepflegt und hat eine tolle Anlage, mit Fitness, Pool, Bars, Restaurant und vieles mehr. "

"Der Pool wurde nicht täglich sauber gemacht von den Blättern "

"Nos hospedamos una semana, optamos por pensión completa y sin duda fue la mejor decisión. Al viajar con 2 niños pequeños, contar con variedad en las 3 comidas fue primordial para nuestro disfrute, El personal de los restaurantes impecables, resaltando a Dorianna, Dalilla y William quienes hicieron nuestra estadía mucho más a gusto."

"Amazing hotel with great location "

"Habitacion y baño pequeño "

"National Park, clean room, good staff, good breakfast"

"The lobby, restaurants, pools, and water park are excelent. However, the guest room had many issues. Bathroom: No where to place soap in shower so have to hold in your hand or drop to the floor. They put no cup or glass to hold toothbrushes. When we arrived there was no shampoo and had to wait for them to bring some. They offer a coffee machine that is not plugged in and does not even have an electric outlet nearby. There is no coffee, cream or sugar in the room or even a coffee mug or cup...

"Nice and helpful stuff, clean room, breakfast need more verity."

"A no-frills hotel that is reasonably priced and facilitates exploration of the near-by natural wonders. US $138/night, including taxes, fees. Good lookout from rooftop pool/bar of where three countries meet and the rivers feed dense vegetation. Good variety in breakfast buffet, which begins at 06:00. US $25/person/day. Great for people heading out early to explore the national park. Less packed after 07:00. Amenities are basic. Towels are thin and vary in color. Mediocre soap and shampoo....

"Tenia centro comercial al frente "

"Mala calidad del servicio para el precio que piden, nunca mas. "

"Good service and good stuffs"

"Clean room and excellent service. I did get a couple of cockroaches in the room after it rained but maybe it is expected from a sub-tropical place. They allowed me a late checkout which was great. All in all a very good experience and would atay here again. 4 stars only because of thr cockroaches otherwise 5 stars."

"Muy buenas amenidades"

"good "