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"They market the hotel as being far superior to what it actually is. To begin with, the buffet food—for breakfast, lunch, and dinner—was very poor; it was just pork and chicken, and there were small flies hovering over the food. The same issue existed in the area serving sweets and coffee; they didn't even have disposable plates for the sweets there. In reality, the staff do the best they can with the resources available to them. The pool area, however, is very nice and clean. I think the Dreams...

"Clean room"

"Good hotel"

"Food could be better"

"100% relaxing"

"Good boutique hotel. Food was delicious"

"Muy buenas instalaciones"

"El personal de atendió excelente, pueden mejorar el show de entretenimiento, no fue malo más se puede sacar más"

"For such a nice looking hotel, breakfast was mediocre and customer service at the front desk by the Afro-Latino guy and pool area was poor. The security and bell service staff were helpful and friendly."

"Clean room"

"Wonderful staff, nice pool and gym."

"Very much certain hotel. I Will stay again"

"PROS - rooms were clean, neat , vacuumed - toiletries were amazing , perfect amount of towel s and toilet paper provided. -pool was great! Amazing views - renowned lobby is stunning , - staff very friendly, greeted all the guests -breakfast was very good ! One of my favorite parts of my stay. -Location , Location you can access shopping, transit or even walk . Situated in the perfect area. -Late checkout of 12pm was very helpful and helped us to relax prior to our long flight. Needs...

"Nice hotel, well located, breakfast good, but not perfect."

"The room was good, the carpets outside were with holes and some floor has food on the floor, the breakfast buffet was kind of ok, the line are supper long to order omelette. If you stay at this hotel while events is happening there is no way you can get a table to seat down and eat your meal. Hotel didn’t had my room ready at the time of check in , my father is in a wheelchair chair it was terrible waiting time. Overall I won’t never stay at this property."

"Great experience and awesome customer service."