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"The water park is nice. However, I noticed sanitation issues. The towels in the waterpark were stained. The property was old and dated, there were possible blood stains on the bedframe, what appreared to be blood on the women’s bathroom floor, a smoke detector snatched out the ceiling. My son and I woke up with bites and had been bit by something. The front desk staff didn’t seem friendly. The staff inside the water park didn’t seem to be friendly."

"Great location for beach and the park. Restaurants and drinks were definitely at resort prices so I would recommend bringing your own snacks if in a family. Staff was very helpful. It would be nice to have a coffee maker in the room. I was concerned that it would be very loud with all of the families but our room on the seventh floor of the tower was great."

"3.5 foot deep pool."

"Everything is not good at all"

"The room was nice and had enough space for everyone."

"A great stay for the family"

"The staff"

"I'm an optimist and not a complainer, but this hotel was unacceptable. In our first room, the toilet didn't flush, there were brown stains on the bed and the phone didn't work. The hot tub, two elevators and the kitchen was closed so we didn't get breakfast. We did get moved to a better room but it was in a creepy hallway. The beds were comfortable and the tv had lots of channels. Never again, though."

"Look, this isn't the Hilton or whatever but in all honesty this hotel for the price is not bad. The bed is comfortable, the AC is cold, the shower a little complicated but it's a place to get clean and sleep for cedar point. Kinda noisy in the morning though but all good. Staff was very polite! No bugs (we checked), parking right near the door we went in so not far to walk thankfully, and my kids froze me with the AC lol. Only thing is I wish they had something for breakfast - even just fruit...

"Amazing!"

"Everything at the hotel was great except that our we had to wait for our hotel room to be ready for 3 hours. We traveled to this hotel as we were in town for a concert. We arrived at 4 and our room wasn’t ready until we got back from the show. We ended up waiting in the lobby for two hour then decided to head to the concert. The staff was very friendly just wish we didn’t have to wait so long for our room."

"Place stinks breakfast is far from the pictures"

"Great location downtown but for a Crown Plaza Hotel it was pretty average - felt worn, tired and old. AC shot off while we were out for the evening and room was stuffy upon return (hallway was really cold). We had to turn it off and back on again and it took a while to catch up on a hot August evening. Breakfast was good and staff was friendly. Restaurant was just worn down with peeling floor and hard chairs."

"Front desk guy was very unenthused to be checking us in or helping us in general. One word answers, no hellos or goodbyes, not have a nice stay, nothing. Told us we could come an hour before check in and then was snarky when we did. Pretty much every other staff member was cheerful, but the breakfast staff ladies were a delight and they deserve all the gratitude. Other than that property was as expected, room was nice, beds are VERY firm so just be prepared lol good economical stay"

"Definitely a place for young adults. Nothing updated, breakfast was a joke, pool crowd was out of control."

"This will be our last time staying here. The front desk staff was not very friendly. The room had a very damp feeling to it. Nothing we hung up every dried. Something outside our window dripped constantly our entire stay."

"Horrible"