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"The reception staff didn't seem interested in the guests. The exception was Ashley who was excellent"

"Room could have been cleaner, no bin bag in the bin. No parking and aircon is all over the place"

"Great service"

"Brilliant stay staff very helpful accommodation very nice e"

"Parking was great and fairly secure. Floors are uneven everywhere. Shower stall was low step in - terrific - and appeared fairly new. Steps to go everywhere. No air conditioning."

"Amazing hotel and service! Staff were excellent"

"The family room is very big looks over the football field"

"Lovely setting over the lake. The beach cabin met our requirements. Bunk beds were a bit small for teenagers and hardly any toilet roll provided. The cabin could have been a bit cleaner."

"We try and come here every year, the staff of both the hotel and the spa are lovely. The place is a little tired but that only adds to its charm. First time we’ve been charged for robes which has never happened before (they’re usually provided in the room). We were quite surprised given we’d already spent a considerable amount on spa treatments and the weekend break itself."

"Very nice room on the first floor - spacious, clean and comfortable. The blackout curtains were really good and the room was very quiet. Nice fluffy towels. My only gripe is having to pay £5 a night to park - having already paid for the hotel I object to having to pay extra to park."

"Very disappointment that l got a parking ticket for my stay here. My car was registered and yet got a ticket. Apart from that our stay was good."

"Rimeligt forhold mellem pris og kvalitet, men hotellet er lidt nusset og havde ved dette ophold en del teknisk støj om natten."

"Friendly staff, comfy bed, great breakfast. I personally didn’t like the smell of the shower gel (lavender type smell) but other than that it was great. Staff were lovely and really helpful. Stayed while a festival was on so was very busy and although some food did run out at breakfast time as soon as it was mentioned to staff they replenished it straight away and were so helpful. Great vibes. Would definitely stay again"

"My partner and I travelled from London and booked a one-night stay here, and I have to say, this hotel had everything we were looking for. Check-in was seamless. The lady at reception was incredibly professional and polite, with such a lovely personality and welcoming smile. Our room was great — clean, fresh, tidy and very comfortable. Breakfast was delicious, with a really good variety to choose from. The gentleman who greeted us in the morning was also wonderful — professional, friendly and...