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"Disappointed!!"

"The hotel is very close to the falls and looks beautiful from the photos. However, the first thing that my boys told me was the door was broken. It’s the very first time for my family to stay in a room with broken doors. My kids took showers first and used all towers, so I had to go to the front desk to get more. Surprisedly, the lady said all towers were in washing machines and needed to wait for 45 minutes. I really don’t want to recommend it to anyone else."

"Room was damp, the environmental system (heat and air) was really loud and the rooms really need some sound proofing. Lots of loud, rowdy children. Between the poor AC system and the noise it was not a pleasant experience."

"Stay was good and views were great!"

"Patio was great but was left locked after the rain even when it was sunny the next day. This was a bit disappointing. Also some areas were not cleaned properly and have spider webs at the Patio. Some of the plates were not clean at the breakfast and the breakfast was not that great. Daily room service was provided only upon request. The parking building across seriously need to be renovated. It was in really bad shape and dirty."

"Staff was very friendly and helpful in providing places to shop. Ample parking and a great location."

"Liked the pool even though I only used it once. Staff was great. Breakfast was ok - good choice of juices. Clean room."

"It was the long weekend and it was very busy. Because of the intense rain, many rooms experienced water b"

"Hotel was OK, Paid breakfast was basic and not worth it, but staff was nice. The plates and bowls were plastic and paper. Tub was peeling and did not drain. We took the stairs and I was scary to see the hotel in such disrepair. Because of this I am not sure if I would stay at another Holiday Inn. The Lobby was nice, the staff were friendly and the free coffee/tea in the lobby was a nice touch. I would not stay here again. The location is great as it is a short 3/4 mile walk to the falls.."

"Poor customer service, except from the hispanic girl at the breakfast area, she was extremely nice and helpful, the only person in the whole hotel that had a good attitude and cared about the guests. The only good thing about this hotel was the location. The room was somewhat clean, the tub was clogged. The sink faucets were inverted."

"The employee at the front desk were awesome , so helpful , very kind , thank you 🙏"

"This motel is a gem. The rooms were clean and the staff was extremely friendly, helpful and accommodating. We would definitely stay here again!"