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"Well appointed good value family room"

"Check-in was superb and service extraordinary with Parisda (not certain of the spelling) escorted us to our room on a very busy Saturday afternoon. Enjoying a massage at Chuan Spa is a must and being centrally located to everything helped to make our stay easy. The bed is bliss too!"

"It was a great stay overall and would highly recommend."

"Our room pretty cleaned and they had a fancy restaurant too. An awesome view of Mountains and lake from the hotel veranda."

"Lovely room. Nice bar area. Friendly staff. Easy location"

"Very welcoming staff and happy to help."

"We enjoyed 4 nights at the Ramada, everything was amazing! Easy check in, clean property, wonderful helpful staff, the shower had great water pressure too!"

"Friendly staff, spacious and new rooms, great views and breakfast"

"Unfortunately Air New Zealand diverted our flight midflight to Auckland and we were unable to stay on this occasion. We contacted the hotel to request any flexibility as we had booked non refundable.. hotel refused to accommodate us in any way with rebooking or credit and we were forced to forfeit our night. Customer service was not understanding at all with our situation.."

"It’s quite noisy as people ban the doors at night and early morning, kids running and screaming in the corridors. Not sure if the higher level would be quieter. Room is reasonably clean but we found some else’s undie in the bathroom."

"We booked a family ensuite room at what we thought was a hostel for our one night in Queenstown not expecting much, and were very pleasantly surprised at how comfortable, clean, and just generally nice the room was. It happened to be the night that the World Cup semi final was on at 7 AM, but we couldn't get it on the TV in our room. The lovely lady at reception had no idea how to fix that, but found us another, empty room where we could watch the important game, which was absolutely above and...

"Location was good. Had enough amenities ."