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"wonderful view- and close to all attractions. Only thing wrong- Parking was very expensive in comparison to other town parkin lots."

"Loved the location and the views of the American falls were phenomenal. Check in was easy and the check in agent was very helpful. The hotel could do better with general cleanliness. Hallways were littered. We found a bunch of long hair in the toilet when we first entered the room after check in (not a great look when you're just checking into your room for the first time). Some finishes need updated. Also, the air conditioniner was so loud it disrupted our sleep each time it went on...

"The Oakes hotel has a wonderful location and view of the falls. However, the property itself is pretty bare bones. The rooms are quite dated and show significant wear and tear. The housekeeping staff was seriously short staffed, so the rooms were not ready at the check-in time of 4 pm. The hotel also was suffering some damage from water, so they had to rebook a bunch of people to another local hotel. The rooms have a fridge, but no coffee maker. They do offer coffee and hot water in the lobby...

"This was our 1st time at this hotelin Canada. The rooms are way up in this tower so they are small but we wanted one with the full view of the falls it didn't disappoint, they have 3 of these rooms. You go up a elevator to get to your rooms and the hallways are narrow and you are actually going Around inside the tower to get to your rooms but we had a spectacular view! It did not disappoint. If you are wanting your vehicle close by its not but it is in a closed lot and they have a shuttle...

"The hotel staff were extremely friendly and helpful. The location is convenient and the price for our budget. Would definitely stay again!"

"Budget cost does not necessarily mean scrimping on quality. Unbeatable location. Excellent value. Small, sure, but cozy. Ultra modern, clean and completely functional. Just what we needed for a 4 night stay in Manhattan."

"Clean room and great location to see a comedy show at Madison Square garden."

"We enjoyed our stay at hotel! I’m not wrong to say that this is the best hotel in Niagara Falls."

"Check in was a breeze, excellent location a five minute walk to the concert venue, and across the street from the Casino!"

"We loved all the options for places to hang out"

"The room was very clean. The staff was extremely helpful. My first morning I asked for directions to the nearest subway. I was given excellent directions. The day I was leaving, I left my bags with the Bellman and he was polite and made me feel comfortable leaving them with him. I ate breakfast each AM. It was a MADHOUSE of people and kids. It was a little overwhelming. The room, was SMALL. I mean tiny. For the price I would have liked a bigger room, but they do list the sq. footage in...

"Great location for the stay in Niagara Falls. Staff was very friendly, room was great!!"

"Great staff, nice falls view"

"The first night in our room, we had no water pressure and the air-conditioning did not work. They told us that they were sold out, but they would have a new room for us next day and that I would not be charged for that night. I asked if I could have a fan to move the air around in our room at 4 PM on Monday. I asked again then I asked again around 11 PM because it was so hot and then it finally at 3 AM they brought me a fan. I asked for my refund. Today, Thursday when we were checking out and...

"I stayed for 2 nights - location is top. They just opened so probably going through some "teething issues". Overall nice hotel with impressive lobby and nice staff. Rooms are a bit small. Not sure that's included in the destination / resort fee. No bottle of water / cups (even plastic ones) or lotion in the room. Despite going for a superior room, it did not have a desk, which was a bit annoying,"

"Decent hotel at affordable price."

"Good"

"The rooms were kept clean but most importantly the bathrooms were regularly cleaned. Had no issues with the shared bathroom situation. Room was excellent, beds comfortable. Window that opened and let in fresh air was a big plus. Rooftop is a great feature as is the cafe in the early mornings. I will definitely stay here again just because of the location, price, and ease of the entire booking."

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