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"Staff, clean but not enough light it is dark in the room. Still love the room except the view. Our view is the heating and air conditioning units plus the 2 buildings"

"I loved there support."

"We booked a two Queen suite with a balcony for a two night stay in Niagara for my family of three. The room was immaculate and had plenty of space for us to move around in. The front desk staff was very kind and attentive, checking in was fast and easy. Our view was perfect, especially at night when they set off the fireworks! The hotel is right on the corner of Clifton Hill and close to all of the action (walking distance to the Maid of the Mist). The only issue is parking is quite expensive,...

"Great hotel. Small rooms but loved them. Parking was a bit far but there was a shuttle. Had fun and staff was very friendly. Will definitely stay here again!"

"Just excellent! Honestly the room didn’t feel thaaat small And it was super clean and bed comfortable. As a single female traveler I felt super safe Everyone front the front desk, to the doorman to the concierge and guy setting up the cabs was a 10/10 in friendliness. Just great."

"Near to clifton hills"

"Could have used more coffee."

"We had a great experience ñ!"

"Early check in and a room upgrade— sign me up! It had a vintage charm, and a lovely staff to go along with it. Would recommend! :)"

"Very friendly staff and service is pretty good, best hotel so far."

"This property was good because it’s in the heart of Manhattan and we were in NYC for 30 hours. Perfect for your one night pit stop. I wouldn’t recommend it for over two nights. Some rooms like ours are part of a 2-door entry to get to your room. Tight corners make maneuvering luggage a pain."

"Clean room fun location."

"Perfect options for Time square"

"Loved it! Make sure to book a room overlooking the falls!"

"Ok stay for the price. Didn’t have hot water the 1st night, zero bathroom counter space. Room was ok."

"Nice hotel, clean and well located"

"Experiences major delays checking in and then the room itself was really awful. My tv didn't work, but that was the least of my concerns. There were socks left on the floor and someone's earring as well. The staff was incredibly nice and clearly working hard as they adjusted to being open, but the hotel itself has not be re-done in a nice way and it was way overpriced for the stay I experienced."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Nice, small, old NY hotel room. Sturdy walls and fast elevator. Lumpy bed. Helpful staff."

"Popped in for a first time visit to New York for an event. The place was affordable for being downtown. Was right at Grand Central station so wherever we wanted to go was easily accessible by the Subways. Check in was easy and our room wasn’t huge by any means but that’s not most important to me. Just needs to be clean, a good shower and comfortable beds. Check check and check. Also having a mini fridge is a huge bonus. Gotta have cool drinks available at all times. Unfortunately the weekend was...