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"Check in is a bit of a wait as it is quite a large hotel, so be prepared for about a 30 minute wait in line minimum. Other than that the staff were friendly and helpful, the room was astounding and the view was the best I’ve had in Niagara Falls by far. Ice machines are on every floor. The hotel is remarkably clean. Parking was expensive onsite (90 dollars after tax). Would recommend parking offsite for 10 bucks as a much cheaper option. All in all it was a beautiful hotel and we were very happy...

"Great value and service"

"Great location"

"Best thing about this place was the view. The lobby and restaurants are really dated. Breakfast omelet was CA$40! very over priced. Awkward separate elevator to get to flr30. Gym is in a different hotel. GoogleMaps address is incorrect. We were lead to a different place. Tower Hotel even knows about the problem but don't mention it when booking. I would not visit this place again."

"No breakfast. Extra hidden charges"

"Clean room, good service"

"We were there for 5 days. We’re told they’d clean every other day. They never cleaned our room. I paid extra for CITY VIEW!!! Our view was of another building. No city view!!! They were under construction that wasn’t told to us before hand. "

"The shower was extremely small. I am only 5 ft but my husband is 6ft and it was difficult for him to move around. The bed was comfortable, but the blanket or comforter was really thin."

"Very fun and happening hotel. "

"Quiet and cozy. Staff were all helpful"

"No parking"

"Breakfast was ok but I would expect more options money wise. "

"Awesome"

"Excellent location, clean"

"Very clean hotel"

"Clean, comfortable and very quiet. Room temp perfect. Check in and out smooth."

"Beautiful facility. Need the rooftop to expand a little more. But overall very happy with everything"

"I was very happy with the cleanliness of the room and bathroom, size of the room and quietness of the room."

"Great location but too old needs some update"

"Excellent staff: friendly, efficient. Avoid 14th floor room on weekends, unless you want to party on the roof deck. Very noisy on Saturday night."