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"It was clean and unique. Had a nice time at the hotel."

"Stayed here primarily for the location, and that is definitely the hotel’s biggest strength. The rooms are spacious and comfortable, and the property is within walking distance of Niagara Falls attractions, restaurants, Clifton Hill, and other tourist spots. Being able to leave the car parked and explore on foot was very convenient. Unfortunately, several aspects of the stay fell short of expectations. The staff often seemed inattentive, and service requests were not consistently followed...

"Service is great! Staff is kind and helpful. Location is central to restaurants and games for kids. Next to the waterfalls. The outdoor pool is rooftop, incredible view! The pool is very warm and clean."

"Location. Staff. Clean and cozy place."

"We had a beautiful view of the falls"

"clean room very nice and comfy :D"

"La ubicación espectacular y el restaurante excelente, todo el servicio fue de nuestro agrado."

"Great location and staff were helpful from The parking entrance to the front desk. The room was newly renovated, clean and well appointed. Would stay there again"

"I asked for a quiet room with one bed and was given one in a very quiet corner of this big hotel. It looked recently updated, very clean and comfortable with excellent bedding, towels and amenities in the room. Fast elevator. Good vending machines and very good restaurants. Located in close distance of Penn station and walking distance to midtown attractions. Welcoming and professional staff."

"Great staff! Clean room!"

"The bathroom situation for the shower is absolutely clownery."

"Everythins was fine with the room, but I did not like thath they gave us a room next to other room for a family, to enter you went throgh a very small space closed with a door and in case of emergency will cause a lot of problems for evacuation. The entrance to the hotel is under renovation and makes the entrance look dirty. the person who checked in did not make the slightest effort to get someone to assit me in Spanish or use technology to explain something. I like breakfast!"

"Standardhotel. Leider wurde nicht regelmäßig gereinigt. Die Zimmer sowie auch die Betten sind viel zu klein. Wasser kostenpflichtig. Eher ernüchternder Aufenthalt. Frühstück haben wir nicht gebucht."

"Very beautiful and amazing view of Niagarafalls"

"When we got there, toilet was not working! We had to wait for them to fix it"

"Lively place. Very convenient location with easy access to lots of nice restaurants and metro train stations. Very enjoyable stay."

"The hotel was nice and the people were very pleasant. We enjoyed our stay and it was within minutes of all of the Broadway shows we attended so we were able to walk to everything we needed. The only con would be, every morning, we could hear the housekeeper outside the door going in and out of a storage closet or rooms and the door would slam shut and also she would be talking pretty loud asking people if they needed towels etc.. She was our alarm clock every morning. There was a pretty good...

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Exceptional location, the view of the falls was phenomenal. The staff was very helpful and friendly. We found the food at the Milestone Restaurant to be very enjoyable; a direct view of Falls enhanced the dining experience."

"Great all around"