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"I recently stayed at Hilton Niagara Falls/Fallsview Hotel & Suites for 5 days. While the location was convenient, my overall experience was disappointing. Housekeeping only came twice during our stay, which was not enough for a 5-day visit. The AC vent/filter in the room was also very dirty and covered in dust, making the room feel poorly maintained. In addition, the lobby had a strong vinegar smell because they use vinegar for cleaning, which was unpleasant.The strong vinegar odor in the lobby...

"Parking is not easy"

"Nice"

"Superbe hôtel pour voir les chutes. Étions au 28eme étage. Par contre le parking est cher. 40$ de minuit à midi. Le seul avantage est que les chutes sont juste à côté, et que l'hôtel a des réductions sur les restaurants aux alentours. À pars ce petit bémol le personnel est serviable et gentil."

"good"

"I have stayed at the Pod at both Times Square and Hells Kitchen. They are both great. They are practical, the staff helpful and the locations perfect."

"Very clean, nice bathrooms room larger than others in the city, staff very helpful and friendly"

"Fantastic location. Very small beds, like child size. Definitely upgrade. Vape detectors in room as well. That’s on me I guess, but got a $500 fine… sooo as much as I paid to stay there basically! Water vapor does NOT compare to actual smoke but I get it. Rules are rules."

"Friendly staffs and clean room."

"The Wyndham transferred me to the Hyatt for some reason. The team at the Wyndham were very nice and helpful, making the transfer very easy. A few weeks prior to arrival, I called the Wyndham a few times and their people were always polite and helpful in answering my questions. "

"I have stayed at the Public multiple times of the past several years, and now with a college student in NYC visit even more often. The highlights of the hotel are: the design of the rooms is brilliant- warm and modern, making them seem larger than they are, the common work area- inviting and spacious with comfy sofas, the cafe downstairs (shoutout to Noel!) as well as the garden space out front. Over the last few years the hotel has experimented with automated checkin (zero staff at checkin)...

"Clean room"

"Good hotel overall. Unfortunately, the room we originally booked was unavailable at check-in. However, the staff and manager, Luca, handled the situation professionally and upgraded us to a room with a Fallsview for the inconvenience. The team was very accommodating and made a genuine effort to ensure we still had a great trip despite the issue."

"I"

"The room was dirty and the bathroom was disgusting … the place is really noise and the bed is horrible"

"Reopening brings clean room back. Excellent location at heart of time sq."

"The staff was excellent but the rooms and bathrooms definitely need to be upgraded."

"we were staying at 50th Floor , busy hotel due to the location. Overall great stay"

"Excellent reasonably priced hotel. Very clean, staff is most helpful I really enjoyed my stay"

"Great location, easy to walk places and/or catch a train"