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"Staff was awesome and the room was very clean Great job"

"Woman who assisted us in the concierge/help Desk was not very friendly. The asian staff we see in the other counters were smiling at the guest but the black lady who assisted us seem to be having a bad day. Dont put her in the front desk next time she does not have the right attitude to be there"

"Worth to pay"

"El precio y limpieza de la habitación también la ubicación"

"Excelent views!"

"Staff very friendly, room clean and set up nicely, location was ideal as it was close to attractions."

"If you want a great view of the American falls, Niagara River, and the Horseshoe Falls from the comfort of your quiet room, then you need to stay here! The views are breathtaking! The bed is fabulous! The room is small but efficient."

"I stayed for three nights and was very disappointed with the parking assistance. They were rude and did not acknowledge me or my partner. They also seemed unwilling to help move their parking barricade, despite the fact that I paid $75 per night to park there. Not only was my room not ready for check-in, but I was told they would call me when it was ready, which they never did. I ended up checking in 30 to 45 minutes late. The room was not even clean. I found a comb, dirty socks and hair in the...

"Like : very convenient location Dislike: $5 fee per luggage piece stored till flight departure"

"Elevator was bit slow so but issue while staying on upper floors"

"On arrival, I found they added a surprise $40 per day "Access Fee" for the hotel. You'd think you'd have access when you've paid for a room, but not here. A shady way to dramatically change the cost of your stay once it's too late. They also put me on the 3rd floor initially, and the room was shaking from the music in the club below. Not a great experience."

"Stayed here for a weekend, and despite being only a few blocks from Times Square the property was clean, comfortable beds, quiet, and had great black out curtains. We got a king bed and it took up about 80% of the room, so this is a great option for smaller groups of 2-3 but 4 would be pushing it. Included a mini drink fridge and microwave in the room and had a filtered water station next to the elevators. Could hear doors slamming off and on all night, but none of the chaotic noise of NYC. Nice...

"Clean room, convenient location good price"

"Good"

"The best thing about this property is its excellent location. The subway is only about a one-minute walk away, and Central Park is around 10 minutes away. There are also many good coffee shops and restaurants nearby. Despite the convenient location, the prices in the area are quite reasonable. Overall, it was a very comfortable and convenient place to stay."

"Will be staying here for my next visit. Great place to stay if you’re solo tripping or with friends. Absolutely love the staff and location. Can’t wait to stay here again for my next visit."

"Clean room and location!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Staff were helpful and kind and check in and out went smoothly 👍room was clean and comfortable with a spectacular view and meant all my expectations for on the falls experience 🤩I’d stay here again !👌❤️"

"Room no updated, no good cleaning. Bathroom in bad condition and dirty."