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"Clean room and the staff very pleasant"

"Oakes Hotel was wonderful. Yes. The pipes rattled when you had a shower. But the jetted tub was perfect. The view on our upper floor was all we could ask for. Beds clean and mattresses comfortable. Staff delightful. We highly recommend!!! M Devlin Mississauga"

"The experience was terrible right from the start. I booked this reservation in Sep 2025 for a stay in the last weekend of May 2026. When my plans solidified in late April 2026, I tried to adjust the reservation from 3 nights to 2 nights. It was actually more expensive for me to adjust to 2 nights than it was to keep my reservation of 3 nights. When I arrived, the valet did not greet me with a smile and was not particularly helpful. Later into my stay, I asked for a box of tissues (we just ran...

"Great hotel. Small rooms but loved them. Parking was a bit far but there was a shuttle. Had fun and staff was very friendly. Will definitely stay here again!"

"Just excellent! Honestly the room didn’t feel thaaat small And it was super clean and bed comfortable. As a single female traveler I felt super safe Everyone front the front desk, to the doorman to the concierge and guy setting up the cabs was a 10/10 in friendliness. Just great."

"Our family really enjoyed our stay. The hotel was clean and staff very friendly and helpful. The location was great and the price was right. Overall a great stay!"

"Greta rate, clean room, helpful staff"

"We had a great experience ñ!"

"All goid"

"Room was clean and the staff were excellent."

"The room was clean and the staff was very helpful. The building had some construction going on and the staff helped to keep things moving efficiently."

"Clean room fun location."

"Break fast option could be better"

"Wonderful hotel! Perfect location!"

"Disappointed. The toilet was running , I have to fix it after each flush. Reported , but wasn’t fixed . Water from shower dripping . Wall papers pealing . The rooms are clean , smells good , but need to be upgraded."

"Nice hotel, clean and well located"

"Lobby is great. Elevators are a mess. Rooms are painted tacky and the staff at 5:30AM could not check me out - email or print the invoice. I had to call again. Lobby is the best part. Everything else is like staying in a motel. No water in the room or at checkin."

"Pretty dated and rundown. The gym is like a YMCA from the 60s. The coffee shop has one register/cashier for a 40 floor plus hotel, so the lines are always 15 minutes long at least."

"30 min for check in at 11 pm mouse trap around the building no view small outdated room and bathroom"

"I would definitely stay at this hotel again. The only problem was that I had no HOT water. It was barely tepid. However, the hotel gave me a $45 credit because of this problem. The bed was glorious: silky smooth sheets and firm mattress. The room was large and pretty. The hotel is attached to Grand Central Station so you don't even have to exit/enter through 42nd street should it rain or snow. Also, the $15 toward breakfast in their market was much appreciated. Were it not for the water problem...