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"Lining up at checking in was a bit chaos and lack of organization"

"This is my one and only stay when we’re at Hong Kong Disneyland. The staff is efficient, friendly and helpful. Taking the shuttle to the park is so convenient. My only suggestion is for them yo have a convenience store for water and snacks so you don’t have to buy them from the restaurant where they are overpriced"

"The location is convenient for airport and train connections. But I don't like that there is no power outlet for hair dryer in the bathroom, you can only use the hair dryer outside of the bathroom. Secondly, the room is being cleaned up only every two days."

"Bed mattress too hard/firm"

"Only stayed one night. Location is great with a hugh mall just to spend a last minute shopping. Room was reasonably clean & roomy. The price is very reasonable. Shuttle every 20 mins to airport was very convenient"

"Fantastic service"

"Clean but hotel is 20 minutes of hotel bus to Tsuan Wan."

"Poky little room. Had to shuffle around the toilet to get to the sink. Towels not clean. Clump of hair on the duvet. Next to a huge construction site. Unless you want to be woken up at 7am in the morning. Don't stay there. The rooms used to be a lot cheaper but the prices have gone up massively. They want US$65 for the smallest room now. The only positive is it is only a short taxi ride to the Airport Express Ching Yi station, and there are always taxis waiting outside the hotel."

"Very clean and tidy and close to Hong Kong Disney with a shuttle offered which was great"

"In a space of two weeks my wife and Had the opportunity to stay in this hotel for 3 different occasions and we were in a different room each time. On the 2nd occasions we were upgraded to a room with a dedicated sitting area, but tbh standard rooms fell more spacious, so next time I stay here I will just select standard King bed rooms. Our first room in the 16th flr didn’t seem as well maintained but the other two rooms were great. The location was very convenient for our needs (close to...