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"The room was hot, the hotel no longer had air-conditioning connected. Very uncomfortable."

"Delightful relaxing stay. A must for anyone visiting Santa Fe."

"Normally I like boutique hotels & renovated older properties, this one, though, was a miss. The rooms have been minimally updated and there are poor in-room amenities/feature. For example, the TVs in the room are quite old, small, & most of the channels advertised are not actually available or do not work on the old TVs. Another example, the air conditioning units do not store/recall their settings over multiple days, instead resetting regularly. The access to & from the street to the property...

"Parking is safe and easy. Room was clean and staff was friendly and always available to help!"

"From the moment we stepped inside Hotel St. Francis, everything was perfect. Staff at front desk were helpful and full of information. The bar was warm and atmospheric with excellent drinks and snacks. The hotel location was perfect."

"Decent accommodations for the price. Older hotel that has been updated by local owners. Hotel lobby has an impressive mural and other nice artwork."

"Amazing artwork, great location, lots of history, very cool restaurant."

"Room was old and no carpet or work station"

"Great location, pizza spot next door is a definite must try! Took us a minute to figure out the heater but we got it going. Had some cold moisture in the bathroom due to an older window that couldn’t shut all the way but it didn’t take away from us ever choosing to stay here again. Staff are sweet and helpful, bed was clean and comfy! But the quality, location and price, you couldn’t beat it!"

"Mouse in room | High price, low value Around 12am on our 3rd night, we awoke to sounds of a mouse scurrying around. We opened the doors and scooted it out onto the second story patio. Checking the room, we then found several droppings. We called front desk, who told us there were no rooms we could move to. They sent cleaners to vacuum our room and change bedding, which finished about 1am. The next morning, we spoke with the front desk manager, who offered to refund our resort fees ($55 per...