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"I booked a 5:30 p.m. spa treatment and told the staff at booking that my phone had no service anywhere on the resort property. While I was soaking, the spa called at 4:51 and 5:02 p.m. to say the therapist could not arrive on time and ask if I could move to 6:30. I saw the messages at 5:15 but still had no service to call back. When I arrived at the spa at 6:15, I was told my appointment had been canceled because I had not responded. I understand that a new time might require confirmation, but...

"Had to change rooms as our balcony door would not work. Found out when we checked out that they had charged us almost double for an upgraded room. They finally refunded the overage but it should never have happened."

"The check-in staff was aloof and seemed bothered to explain where things were located. The valets were great The breakfast server was great"

"Really liked the location, quiet with a great view from the hotel. The pool was wonderful and still open in late September. The rooms were a bit dark, but nice, good beds and clean, wish we’d had a small refrigerator though since we were there for a few days. Didn’t care for the lounge much, went on a Friday evening, no table service so had to order ourselves from the bar. We had four well drinks and paid 58.00 for them, a bit pricey for what everything was. I prefer a warm welcome and to be...

"The hotel is conveniently located in the city center, and valet parking is available, which makes getting around very easy."

"very clean room and good amenities. breakfast was decent, hot, and tasty. bed was really good, not too firm, but firm enough. very happy with our stay. thank you."

"Beautiful property and best location."

"The hotel was clean. The staff was nice. All food was good."

"Nice staff great location"

"Zip"

"So loud!!! And way too dark.. .they need brighter, lightbulbs in the rooms. I literally tripped twice."

"The hotel is in a great location The rooms were clean and comfortable and the staff was very friendly. There was an amazing breakfast buffet as well as another at dinner time which we did not attend but that was a first for me! Both buffets were included with your stay. What more could you ask for!"