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"on the second day of my stay when I got back in the evening, I found the room not done and dirty. Asked them, the staff member told me that housekeeping happens every third day of the stay and is done on demand for a charge. To which I pointed out the expedia note on the daily housekeeping. BS at best."

"We were stay 2 nights. In these 2 days, nobody ever cleaned my room. I was very upset with this shocking fact."

"Great location, walking 3 minutes to the train. Nice area. Hotel excelente."

"Next time please room not next to construction it was awful"

"Wry clean and safe hotel for families"

"AMAZING HOTEL!"

"Great location & staff was very helpful & friendly! Room was clean & perfect !"

"Everyone was super nice and helpful when checking in and when needing anything. The whole hostel is such a vibe and the reason we stayed there because it looked so fun and it was fun. Would stay again"

"It is very nice!"

"Arrived at the Usual for another few days as the family live very close by and this hotel is very convenient but the room was extremely cold. The outside temperature was 16 degrees and the air conditioning was on in my room and the fan was blowing out very cold air. Hardly the weather for air conditioning to be on. I spoke to reception and was told that the temperature was set the same for all the rooms and she would turn off the fan. However the room the next day the room was too cold. I am 83...

"A better breakfast would help. The same architecture in each and every room, with really poor ventilation in the loo make the facility "cheesy", and cheap. Staff are OK, however, likely underpaid and under appreciated. Opening the windows to air the room between guests, or at least once a week might help."

"Mal higiene , el baño en general olía muy feo, se reportó y se continuó con lo mismo, los cuartos son extremadamente pequeños, me sentí muy incómodo."

"Room was not well cleaned . Garbage bag under bed. Cobwebs on ceiling"

"Everything was perfect and more than I expected. Great place and great location. The staff was so helpful and accommodating."

"Ok"

"Hotel is great, facilities are pretty good. Restaurant is... odd. Good coffee."

"It was a great property and in an excellent location to all of the museums and sights I was going to see. I did have a little trek from the tram stop to the hotel, I came from the main train station & took the tram. It is a very safe location too, my friend from the area confirmed for me. Room was clean & it does have air conditioning which is awesome."

"Good location for Amsterdam. Everything is within a 30 mins walk or much less"

"Clean, modern, spacious."

"The room and air conditioning were small but nice. The problem I had was that I was on first floor and had very loud people above me. Staying up late and getting up very early. Once they were asleep or left for the day it was fine. The noise in the hall was manageable but having to be waken up at 6 am everyday was not pleasant."