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"on the second day of my stay when I got back in the evening, I found the room not done and dirty. Asked them, the staff member told me that housekeeping happens every third day of the stay and is done on demand for a charge. To which I pointed out the expedia note on the daily housekeeping. BS at best."

"We were stay 2 nights. In these 2 days, nobody ever cleaned my room. I was very upset with this shocking fact."

"I loved the room. I was given an early check in with no charge. The hotel is very close to the metro, making travel to and from my event easy. There's a nice bar on the premises, and a co-working space, so Iwas able to watch the WorldCupwhile Iworked. I'm a writer and tech builder, so the quiet of my room was very appreciated. I would highly recommend this hot"

"Next time please room not next to construction it was awful"

"The nicest part of the restaurant is the 17th floor. Outside terrace and very nice inside dining. Andres the guy in charge of the bar area is left to be desired. A pompous ass would be a perfect description. Other than him it’s a friendly ok place to stay."

"AMAZING HOTEL!"

"Nice hotel, literally in the center of it all (think of Times Square busy) it can be a bit much. Cars also can only drop you off at the corner so be prepared to carry your luggage through those crowds for a block. The hotel was very nice, however I didn’t feel as safe there. Reason being is that because it’s so central anyone can walk in. I went to the bathroom in the lobby and found a man looking in the stall while his wife used the restroom, I asked him to leave and he said “his wife felt...

"Everyone was super nice and helpful when checking in and when needing anything. The whole hostel is such a vibe and the reason we stayed there because it looked so fun and it was fun. Would stay again"

"It is very nice!"

"Arrived at the Usual for another few days as the family live very close by and this hotel is very convenient but the room was extremely cold. The outside temperature was 16 degrees and the air conditioning was on in my room and the fan was blowing out very cold air. Hardly the weather for air conditioning to be on. I spoke to reception and was told that the temperature was set the same for all the rooms and she would turn off the fan. However the room the next day the room was too cold. I am 83...

"A better breakfast would help. The same architecture in each and every room, with really poor ventilation in the loo make the facility "cheesy", and cheap. Staff are OK, however, likely underpaid and under appreciated. Opening the windows to air the room between guests, or at least once a week might help."

"Mal higiene , el baño en general olía muy feo, se reportó y se continuó con lo mismo, los cuartos son extremadamente pequeños, me sentí muy incómodo."

"The property was clean and the staff very helpful. A few things could be improved - no shaver point in the bathroom. There was a lighted mirror which was helpful for a wet shaver. There really needs to be some handrail at the main entrance as the steps are quite steep and no support. After our second day it was pointed out that there is a lift for people who cannot climb stairs at the restaurant entrance."

"Everything was perfect and more than I expected. Great place and great location. The staff was so helpful and accommodating."

"Niks op aan te merken was schoon en lekker geslapen"

"Hotel is great, facilities are pretty good. Restaurant is... odd. Good coffee."

"It was a great property and in an excellent location to all of the museums and sights I was going to see. I did have a little trek from the tram stop to the hotel, I came from the main train station & took the tram. It is a very safe location too, my friend from the area confirmed for me. Room was clean & it does have air conditioning which is awesome."

"Great location , clean rooms"

"Clean, modern, spacious."

"Hotel and staff were great. They have a refrigerator to store your purchased cheese, there is no fridge in the rooms. It would be nice if they had travel size shampoo and conditioner. Our room, #5, has a nice view of the canal."